Adiah Leverette
Woodbridge,VA
Summary
Dynamic team player with a proven track record at Dunkin' Donuts, excelling in customer service and cash handling. Recognized for enhancing operational efficiency and resolving customer complaints with professionalism. Committed to maintaining workplace safety and fostering collaboration, ensuring a positive experience for both customers and team members.
Energetic and collaborative individual with passion for teamwork and customer satisfaction. Understands importance of effective communication and problem-solving. Committed to contributing positively and making meaningful impact on team goals.
Overview
1
1
year of professional experience
Work History
Team Member
Dunkin' Donuts
Henrico, VA
11.2023 - 06.2024
- Prepared and served beverages and food items according to established recipes and standards.
- Maintained cleanliness of work areas, adhering to health and safety regulations.
- Assisted customers with orders, ensuring a positive experience through effective communication.
- Operated point-of-sale system efficiently, processing transactions accurately and swiftly.
- Collaborated with team members to optimize workflow during peak hours for improved service speed.
- Participated in team meetings, contributing ideas for enhancing customer service and operational efficiency.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Addressed and resolved customer complaints in polite and professional manner.
Education
High School Diploma -
Gar-field High School
Woodbridge, VA06-2026
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Clear communication
- Attention to detail
- Collaboration and teamwork
- Following instructions
- Cash handling
- Cleaning
- Leadership qualities
- Workplace safety
Timeline
Team Member
Dunkin' Donuts
11.2023 - 06.2024
High School Diploma -
Gar-field High School