Adiahmed M Ramos Chaviano
Miramar,FL
Summary
Dynamic referral coordinator with experience in scheduling and coordinating referrals. Proven track record of efficiently and accurately completing paperwork. Offers strong time management, organizational and multitasking abilities. Efficient Referral Coordinator with 2 years of increasing responsibility in health industry. Expertise in medical terminology, insurance processes, ICD-9 and CPT codes. Interested in changing jobs for the same referral specialization or something in the same field to seek and maintain a full-time position that offers professional challenges using interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
Work History
Referral Coordinator
Doctor Medical Center
08.2023 - Current
- Scheduled appointments with specialists on behalf of clients.
- Demonstrated strong attention to detail and organizational skills in managing a high volume of referrals while maintaining exceptional levels of patient care.
- Processed referral requests from patients, doctors and other health care professionals.
- Responded to patient inquiries to offer timely updates regarding referral status.
- Called insurance companies to get precertification and other benefits information on behalf of patients.
- Served as a liaison between primary care physicians, specialists, and patients to ensure timely access to needed services.
- Provided exceptional customer service, addressing patient concerns and inquiries regarding the referral process.
- Managed electronic health records efficiently, safeguarding sensitive patient information while expediting the referral process.
- Enhanced patient satisfaction with timely coordination of referrals and appointments.
- Developed comprehensive knowledge of insurance requirements, advocating for patients when necessary to secure approval for needed services.
- Kept healthcare providers informed of referral status updates, promoting optimal continuity of care throughout the referral process.
- Monitored referrals to foster timely completion and followed up with physicians to facilitate.
- Created customized care plans, working with hospital staff and families to assess and meet individual needs.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Communicated with patients, ensuring that medical information was kept private.
- Scheduled surgeries, managed pre-certifications and verified insurance coverage.
Referral Coordinator
Cano Health LLC
10.2022 - 08.2023
- Scheduled appointments with specialists on behalf of clients.
- Demonstrated strong attention to detail and organizational skills in managing a high volume of referrals while maintaining exceptional levels of patient care.
- Maintained a high level of accuracy in referral documentation, ensuring smooth transitions between healthcare providers.
- Processed referral requests from patients, doctors and other health care professionals.
- Responded to patient inquiries to offer timely updates regarding referral status.
- Called insurance companies to get precertification and other benefits information on behalf of patients.
- Provided exceptional customer service, addressing patient concerns and inquiries regarding the referral process.
- Enhanced patient satisfaction with timely coordination of referrals and appointments.
- Facilitated referrals to other healthcare providers and resources to bridge service gaps.
- Communicated with patients, ensuring that medical information was kept private.
Production Line Worker
Westaff Temp Agency
04.2022 - 08.2022
- Followed safety protocols to prevent accidents and injuries to self and colleagues.
- Collaborated with other production workers to achieve smooth running of production line.
- Followed instructions to make products in line with customer specifications.
- Boxed, labeled, and transported items to support assembly operations.
Education
No Degree - English-as-a-Second-Language Education
Florida National University
Hialeah, FLBachelor's Degree -
Enrique Hart Davalos
Camaguey, Cuba06.2020
Skills
- Pre-authorizations
- Insurance Verification
- Medical Terminology
- Multi-line phone proficiency
- Patient Scheduling
- Appointment Scheduling
- Follow-up Coordination
- Physician Authorizations
- Medical clinical procedures
- Patient Relations
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Referral Coordinator
Doctor Medical Center
08.2023 - Current
Referral Coordinator
Cano Health LLC
10.2022 - 08.2023
Production Line Worker
Westaff Temp Agency
04.2022 - 08.2022
No Degree - English-as-a-Second-Language Education
Florida National University
Bachelor's Degree -
Enrique Hart Davalos
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