Adiajha Baty
Detroit,MI
Summary
Adept at fostering team unity and enhancing sales through strategic product placement, I excelled as a Retail Team Leader at Touchpoint Support Services. My leadership not only inspired excellence, achieving significant team productivity, but also mastered cash handling and customer service, embodying reliability with a knack for resolving conflicts swiftly and professionally.
Overview
8
8
years of professional experience
Work History
Retail Team Leader
Touchpoint Support Services
Southfield, MI
04.2017 - Current
- Conducted regular performance evaluations of team members, offering constructive feedback and coaching for improvement as necessary.
- Enhanced team productivity by implementing efficient scheduling and task delegation strategies.
- Optimized product placement within the store layout to drive customer interest and increase sales potential.
- Resolved conflicts between employees or customers quickly and professionally, maintaining a harmonious atmosphere within the store setting.
- Demonstrated strong leadership skills, setting an example for professionalism and dedication that inspired team members to consistently strive for excellence in their roles.
- Managed cash handling procedures, maintaining accurate records of daily transactions and deposits.
- Performed cash, card, and check transactions to complete customer purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed efficient cash register operations.
Education
High School Diploma - N/A
Pershing High School
Detroit, MI06.2015
Skills
- Team motivation
- Teamwork and Collaboration
- Friendly and Helpful
- Customer Service
- Reliable and Responsible
- Cash Handling
- Stock replenishment
Timeline
Retail Team Leader
Touchpoint Support Services
04.2017 - Current
High School Diploma - N/A
Pershing High School