Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Certification
Timeline
Generic

Adib Hakimzoda

Jacksonville

Summary

Dynamic and detail-oriented Registered Certified Pharmacy Technician with extensive experience at CVS Pharmacy. Proven ability to enhance patient care through effective communication and problem-solving skills. Adept at managing medication dispensing and maintaining HIPAA compliance, while delivering friendly customer service and fostering team collaboration in fast-paced environments.

Pharmacy professional with significant expertise in medication dispensation and patient support. Known for collaborating effectively with healthcare teams and ensuring precise medication management. Adaptable and reliable, excelling in dynamic environments with focus on patient safety and satisfaction.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Registered Certified Pharmacy Technician

CVS Pharmacy
01.2024 - 12.2024
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Supervised pharmacy technicians and coordinated day-to-day assignments.
  • Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
  • Counted, measured, and compounded medications following standard procedures.
  • Collected co-payments or full payments from customers.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Resolved non-routine issues like third-party billing, computer system, and customer service issues.
  • Reviewed and verified customer information and insurance provider information.

Registered Certified Pharmacy Technician

Publix Pharmacy
08.2021 - 12.2022
  • Restocked automated medication dispensing equipment.
  • Enhanced patient care by accurately filling and dispensing medications under the supervision of a licensed pharmacist.
  • Provided compassionate care for patients experiencing financial hardship by assisting them in navigating available resources and discount programs.
  • Utilized computerized systems effectively for data entry tasks related to patient records, inventory management, and prescription processing.
  • Ensured proper storage and organization of pharmaceutical products, maintaining a clean and efficient pharmacy environment.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.

Front End Cashier/Pharmacy Technician Trainee

Walmart
06.2020 - 08.2021
  • Enhanced customer satisfaction by providing efficient and friendly service during checkout.
  • Maintained a well-organized and clean workstation, ensuring a positive shopping experience for customers.
  • Supported stocking efforts by organizing shelves near the front end cashier area, maintaining a visually appealing presentation of merchandise.
  • Handled high volumes of transactions with accuracy, contributing to overall store sales goals.
  • Collaborated closely with pharmacy team members to consistently deliver high-quality care to patients.

Pizza Delivery Driver

Marcos's Pizza
09.2019 - 04.2021
  • Improved customer satisfaction by consistently delivering orders on time and with accuracy.
  • Verified orders prior to completing deliveries to avoid customer complaints.
  • Maintained a clean driving record, ensuring safe and responsible transportation of food items.
  • Managed cash and credit card transactions accurately, minimizing discrepancies in daily sales reports.
  • Processed payments by accepting cash, checks and credit and debit card payments.
  • Interacted professionally with customers in person or by phone and acted with sense of urgency to drive positive customer experience.

Education

No Degree - Biomedical Sciences

University of North Florida
Jacksonville, FL
06-2026

Associate of Arts - Biomedical Sciences

Florida State College
Jacksonville, FL
05-2023

High School Diploma -

Atlantic Coast High School
Jacksonville, FL
06-2015

Skills

  • Problem-solving skills
  • Team collaboration
  • HIPAA compliance
  • Patient confidentiality
  • Friendly customer service
  • Efficient in computer use
  • Exceedingly organized, detail oriented
  • Excellent time management skills with a sense of urgency
  • Take initiative
  • Effective & attentive listening and speaking skills
  • Adapts to changes quickly

Accomplishments

  • Licensed as a registered pharmacy technician through the Florida Board of Pharmacy.
  • Certified as a registered pharmacy technician through the National HealthCareer Association (NHA).
  • Completed EXCPT exam with a passing score of 414 to be eligible as a Certified Registered Pharmacy Technician.

Languages

English
Native or Bilingual
Persian
Native or Bilingual

Certification

  • CPhT - Certified Pharmacy Technician
  • ExCPT certification

Timeline

Registered Certified Pharmacy Technician

CVS Pharmacy
01.2024 - 12.2024

Registered Certified Pharmacy Technician

Publix Pharmacy
08.2021 - 12.2022

Front End Cashier/Pharmacy Technician Trainee

Walmart
06.2020 - 08.2021

Pizza Delivery Driver

Marcos's Pizza
09.2019 - 04.2021

No Degree - Biomedical Sciences

University of North Florida

Associate of Arts - Biomedical Sciences

Florida State College

High School Diploma -

Atlantic Coast High School

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