Adib Magadán
Waukesha
Summary
With over 10 years of experience at ProHealth Care, currently serving as EVS Team Lead, I specialize in leadership and housekeeping management. Focused on fostering team collaboration and maintaining high standards of cleanliness, I contribute to a mission-driven organization dedicated to community health. My role empowers a motivated team to ensure efficient environmental services, aligning with ProHealth Care's commitment to excellence in patient care. I bring a solutions-oriented approach to operational challenges, enhancing workplace effectiveness and team morale.
Overview
16
16
years of professional experience
1
1
Certification
Work History
ENVIRONMENTAL SERVICES TEAM LEAD
ProHealth Care
Waukesha
07.2015 - Current
- Lead daily operations for service team at ProHealth Care facilities.
- Train new staff on customer service protocols and system usage.
- Facilitate communication between departments to enhance service delivery.
- Implement process improvements to streamline service workflows.
- Monitor compliance with company policies and health regulations.
- Ensure compliance with company policies and regulations.
- Conduct regular performance reviews with direct reports.
- Manage workflow and delegated tasks accordingly.
- Coach and mentored staff on customer service techniques, policies, and procedures.
- Coordinate team meetings to discuss performance and strategies.
- Manage scheduling and staff assignments for optimal coverage.
Team Leader
Paramount Cleaning Services
Waukesha
03.2010 - 10.2015
- Supervised cleaning teams to ensure adherence to company standards.
- Coordinated schedules and assignments for cleaning staff daily.
- Trained new employees on proper cleaning techniques and safety protocols.
- Managed inventory of cleaning supplies and equipment effectively.
- Conducted quality checks on completed cleaning tasks for consistency.
- Delegated daily tasks to team members to optimize group productivity.
Store Team Leader
KleenMark
Waukesha
02.2009 - 12.2010
- Oversaw daily store operations to ensure smooth workflow and customer satisfaction.
- Managed inventory levels and organized stock to optimize storage efficiency.
- Trained and mentored team members on best practices and service standards.
Skills
- Staff training
- Process improvement
- Regulatory compliance
- Team leadership
- Workflow management
- Inventory management
- Coaching techniques
- Strong leadership
- Training and mentoring
Languages
Spanish
Professional
English
Professional
Certification
- Certified Hazardous Materials Technician Level 1
Timeline
ENVIRONMENTAL SERVICES TEAM LEAD
ProHealth Care
07.2015 - Current
Team Leader
Paramount Cleaning Services
03.2010 - 10.2015
Store Team Leader
KleenMark
02.2009 - 12.2010