Adiel Recuero
Lakeland,FL
Summary
Industrious Maintenance Mechanic looking to build upon skills and tackle new responsibilities. Skilled at inspecting machinery and structures for any damages, defects or malfunctions. Proficient in performing both preventive maintenance and emergency maintenance services.
Overview
17
17
years of professional experience
Work History
Maintenance Mechanic 2
City Of Lakeland
2022.06 - Current
- Improved equipment uptime by performing routine maintenance and timely repairs on machinery.
- Reduced downtime by troubleshooting and diagnosing complex mechanical issues for efficient resolution.
- Ensured safety compliance with regular inspections and adherence to OSHA regulations during maintenance tasks.
- Increased productivity, executing preventive maintenance programs for critical systems and equipment.
Janitorial Small Business Owner
Self
2018.12 - 2023.08
- Increased revenue by implementing effective marketing strategies and establishing strong customer relationships.
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Hired trained, and supervised staff to maintain high levels of productivity and customer satisfaction.
- Developed strategic partnerships with suppliers, negotiating favorable terms to control costs and improve product offerings.
Call Center Manager
Tampa General Hospital
2013.07 - 2016.02
- Improved customer satisfaction ratings by implementing effective call center strategies and employee training programs.
- Streamlined call center operations for increased efficiency through optimizing scheduling, staffing, and performance tracking processes.
- Reduced average handling time with the development of comprehensive agent scripts and troubleshooting guides.
- Implement software changes, upgrades, and processes by working with customers, Information Technology and venders in coordinating dozen of new processes to enhance communication and patient satisfaction.
Facility Call Center Manager
Tampa General Hosptial
2011.07 - 2013.07
- Improved customer satisfaction ratings by implementing effective call center strategies and employee training programs.
- Streamlined call center operations for increased efficiency through optimizing scheduling, staffing, and performance tracking processes.
- Reduced average handling time with the development of comprehensive agent scripts and troubleshooting guides.
- Work with facilities trades, customers and venders in scheduling times for maintenances, installation and down time.
Equipment Repair Foreman
Tampa General Hospital
2010.07 - 2011.07
- Improved project efficiency by implementing streamlined scheduling and resource allocation processes.
- Enhanced team productivity by providing clear direction, setting expectations, and offering constructive feedback.
- Ensured timely completion of projects with effective time management and prioritization of tasks.
- Optimized resource utilization for cost savings, carefully monitoring material usage and labor allocations.
- Collaborated with project managers in planning stages, advising on schedule adjustments and potential obstacles.
Air Conditioning Technician
Tampa General Hospital
2007.08 - 2010.07
- Enhanced system efficiency by conducting thorough diagnostics and routine maintenance on air conditioning units.
- Reduced customer complaints by providing timely and effective repairs for various HVAC systems.
- Ensured optimal performance of air conditioning systems through meticulous installation and setup procedures.
- Minimized equipment downtime by swiftly identifying and resolving technical issues in a timely manner.
Education
Master of Science - Business Management
University of Phoenix
Tempe, AZ07.2013
Bachelor of Science - Business Management
University of Phoenix
Tempe, AZ12.2007
Associate of Science - Electrical And Mechanical Technology
Community College of The Air Force
Montgomery, AL06.2001
Skills
- Vast mechanical knowledge
- Complete repair services
- Blue Print Reading
- Customer Satisfaction
- Work flow planning
- Project management
Languages
Spanish
Limited Working
Timeline
Maintenance Mechanic 2
City Of Lakeland
2022.06 - Current
Janitorial Small Business Owner
Self
2018.12 - 2023.08
Call Center Manager
Tampa General Hospital
2013.07 - 2016.02
Facility Call Center Manager
Tampa General Hosptial
2011.07 - 2013.07
Equipment Repair Foreman
Tampa General Hospital
2010.07 - 2011.07
Air Conditioning Technician
Tampa General Hospital
2007.08 - 2010.07
Master of Science - Business Management
University of Phoenix
Bachelor of Science - Business Management
University of Phoenix
Associate of Science - Electrical And Mechanical Technology
Community College of The Air Force
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