Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Adiel Yoro

Gaithersburg,MD

Summary

Experienced Security Monitor with quick instincts. Actively monitor surroundings and guards physical, monetary and personnel assets. Establishes policies and action plans to guarantee success and optimal team performance. Solid history training team members on standard protocol when patrolling large crowds. Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail.

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Earnest individual with experience in human services field providing support and guidance to individuals in need. Strong understanding of effectively working with people from diverse backgrounds. Passionate about helping others access needed services.

Overview

4
4
years of professional experience

Work History

Security Officer

Allied Universal Security Services
01.2023 - Current
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Checked and verified photo identification prior to granting facility access.
  • Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.

Community Service Worker

CSAAC Residential
09.2022 - 04.2023
  • Offered security presence to special events to scan guests, monitor premises and removed unauthorized individuals.
  • Patrolled assigned zones to look for criminal violations and safety issues.
  • Responded to and processed found property calls, logging details and filing required reports for further action.
  • Assisted in conducting needs assessments to identify key areas of service needs.
  • Assisted police officers in routine investigations by canvassing areas, collecting and documenting evidence and coordinating community responses.

Sales Associate

HomeGoods
08.2019 - 09.2020
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Solved customer challenges by offering relevant products and services.

Education

Associate of Business Administration - Accounting

Washington College
Chestertown, MD
05.2024

High School Diploma -

Quince Orchard High School
Gaithersburg, MD
06.2020

Skills

  • Providing Feedback
  • Online Ordering Familiarity
  • Product Knowledge
  • Emergency Situations
  • Activities Reporting
  • Mentoring
  • Crime Prevention
  • CCTV Monitoring
  • Access Control
  • Visitor Tracking
  • Surveillance
  • Safety and security

Accomplishments

  • Supervised team of 9 staff members.
  • Successfully completed two-week security training program.
  • Achieved result through effectively helping with task.
  • Documented and resolved issue which led to results.
  • Awarded “Employee of the Month” in 2022.
  • Documentation - Wrote and edited documents to keep staff informed on policies and procedures.

Languages

French
Native or Bilingual

Timeline

Security Officer

Allied Universal Security Services
01.2023 - Current

Community Service Worker

CSAAC Residential
09.2022 - 04.2023

Sales Associate

HomeGoods
08.2019 - 09.2020

Associate of Business Administration - Accounting

Washington College

High School Diploma -

Quince Orchard High School
Adiel Yoro