Motivated and dependable early-career professional with a foundation in customer service and team collaboration. Brings strong customer service experience, time management, and the ability to thrive in high-pressure, team-oriented settings.
Overview
4
4
years of professional experience
Work History
Barista
Scooter's Coffee
Magna, UT
06.2025 - Current
Prepared high-quality espresso beverages while ensuring customer satisfaction.
Maintained cleanliness and organization of work area to comply with health standards.
Assisted customers in selecting menu items, enhancing overall customer experience.
Operated point-of-sale system efficiently, processing transactions accurately.
Collaborated with team members to meet peak service demands during busy hours.
Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Made and served brand-specific café beverages with focus on speed, quality and consistency.
Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Crew Member
Chick-fil-A
West Valley City, UT
05.2024 - 06.2025
Delivered exceptional customer service during high-volume shifts, ensuring satisfaction and prompt service.
Operated kitchen equipment efficiently, adhering to safety and sanitation standards.
Collaborated with team members to maintain smooth workflow and meet service goals.
Assisted in training new crew members on operational procedures and best practices.
Maintained cleanliness of workstations and dining areas to uphold company standards.
Worked front counter, drive-thru and other areas.
Took orders, prepared meals, and collected payments.
Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Improved customer satisfaction by providing friendly and efficient service at the register.
Crew Member
Papa Murphy's
Magna, UT
09.2022 - 02.2024
Monitored inventory levels, restocked supplies, and minimized waste effectively.
Resolved customer complaints promptly, enhancing overall dining experience and retention.
Collaborated with team members to complete orders.
Cleaned and maintained all areas of restaurant to promote clean image.
Provided excellent customer service by greeting customers and meeting quality expectations.
Became familiar with products to answer questions and make suggestions.
Operated cash register to ring up final bill and process various forms of payment.
Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.