Adila Pond

-Building strong client relationships for lasting client-base business
-Train and mentor new team members to align with company visions and requirements
-Assist team managers and directors with daily operations
-Partnering with the High Jewelry & Concierge Teams to provide a luxury experience to clients
-Partnering with the Visual Merchandise Team to maintain appealing and eye-catching displays
-Trained by Tiffany Watch Specialist from Geneva and partnered with Patek Phillipe specialist to become a Tiffany Watch Ambassador
-Develop and manage a client portfolio, leading to increases in repeat clientele
-Meeting monthly sales targets while maintaining selling standards and achieving goals

● Performing store manager duties as acting manager for the Bleecker Street location in West Village

● Achieving monthly goal by creating weekly strategy and analyzing the weekly and monthly reports

● Working closely with visual merchandising team to create a floorset which meats the company standard

● Executed weekly trunkshow and pop-up activations to drive sales and connect with new clients

● Manage social media account to connect digitally with clients

● Manage content calendar and produced content for Bleecker Store via Instagram @loveshackfancybleecker

●Train and assist new associate hires to drive sales

● Scheduling and providing team with their monthly goals and assist to achieve them by tracking their weekly performance

● Managed team of selling supervisors and stylists

● Leading store's physical inventory by partnering up with retail operations team

• Executed monthly pop-up and event activations to boost traffic + drive sales
• Manage social media account to connect digitally with clients
• Manage content calendar and produced content for flagship store via Instagram @dvfnewyork
• Managed team of selling supervisors and stylists
• Single handedly execute visual merchandising of flagship store
• Create weekly and monthly reports of sales associate day to day performance for assessment
• Train and assist new associate hires to drive sales
• Create and maintain monthly scheduling for team
• Partnering up with buying and planning team to plan future collections

• Manage and oversee all existing and incoming inventory
• Product transfer
• Creating new products in POS system
• Shopify
• Excelify
• Bulk import

• Managing current and incoming inventory in partnership with buying and planning teams
• Oversee all floor operations such as greeting clients, store setup, stock arrangement, etc
• Assist manager with all managerial tasks whenever necessary
• Work directly with clients to give insight and assistance with outfit pairing, styling, selection, to provide best styling experience
• Maintain client base and relationships to increase sales and promote attendance at events
• Initiate and process sales remotely for clients ordering over email or phone
• Assist with store opening and closing productivity
• Manage store operations in absence of manager or assistant manager
• Assist stylists with their sales when necessary
• Provide input for weekly product feedback
• Orchestrate floor set after receiving new deliveries every month
• Assist stock team with new markdowns
• Assist with fit meetings by trying on and giving proper feedback about collection to help design, buying and planning, and customer service teams
• Partner up with customer service team and provide them with product knowledge to help better assist client and answer all their questions precisely.

• Maintain log of daily sales to create monthly/yearly statistics to increase and better store sales and performance
• Train and oversee performance of sales associates and new assistant managers
• Prepare store floor set monthly to reflect new collections
• Key holder to open and close store
• Perform all opening/closing duties
• Maintain network of personal clients to increase sales and better relationships
• Promote brand as well as all events on social media
• Continue to perform existing duties at previous location

• Identify client's tastes, activities, body type and desired image in order to tailor look to each client's needs
• Help clients achieve their desired looks by aiding them in selection of personal style items, such as clothes, shoes, makeup and jewelry
• Build client base of loyal shoppers who make frequent purchases.

• Greeted customers and determined what each customer wanted or needed
• Computed sales prices, total purchases and received to process cash and credit payments
• Recommended and helped to locate merchandise based on customers’ needs and desires