Adilene Mendez
Hunt Oil
Dallas,Texas
7
years of professional experience
Customer-focused professional with experience in operations management, customer service, security, and administrative support within fast-paced environments. Skilled in team leadership, front desk operations, conflict resolution, inventory management, and maintaining professional client experiences.
Work History
Security Officer / Concierge
2 Years 7 Months- Managed visitor check-in procedures, verified credentials, and enforced company security policies and confidentiality standards.
- Delivered exceptional customer service to executives, members, clients, and guests while professionally handling inquiries and resolving concerns.
- Coordinated with building management, staff, and external vendors to support daily operations and special events.
- Maintained accurate visitor logs, incident documentation, and operational records.
Warehouse Associate
1 Year 3 Months- Contributed to daily warehouse operations through inventory management, logistics support, quality assurance, and efficient order processing in a high-volume production environment.
- Maintained productivity and accuracy standards while supporting fulfillment and distribution operations.
- Followed food safety, sanitation, and workplace safety procedures in a fast-paced environment.
Shift Manager
2 Years 8 Months- Managed shift operations in a fast-paced environment while improving team efficiency, resolving customer concerns, and maintaining operational standards.
- Supervised and supported team members to ensure productivity, service quality, and customer satisfaction.
- Maintained accurate cash handling, inventory procedures, and end-of-shift reporting.
Front Desk Receptionist
11 Months- Provided front desk support and customer service in a fast-paced environment by assisting customers, processing transactions, and addressing service inquiries professionally.
- Managed phone communication, customer transactions, and service coordination while maintaining organized daily operations.
Education
High School Diploma
Skills
Customer Service
Team Leadership
Operations Management
Administrative Support
Inventory Management
Cash Handling
Conflict Resolution
Communication
Time Management
Front Desk Operations
Websites
Languages
English
Spanish
Timeline
Security Officer / Concierge
Hunt Oil
03.2024 - CurrentRead More
Warehouse Associate
HelloFresh
12.2022 - 03.2024Read More
Front Desk Receptionist
DD Wash and Dry
01.2021 - 12.2021Read More
Shift Manager
McDonald's
09.2019 - 05.2022Read More
Smart Horizon
High School Diploma
Read More