Adilene Mendez
Dallas,Texas
Summary
Customer-focused professional with experience in operations management, customer service, security, and administrative support within fast-paced environments. Skilled in team leadership, front desk operations, conflict resolution, inventory management, and maintaining professional client experiences.
Overview
7
7
years of professional experience
Work History
Security Officer / Concierge
Hunt Oil
Dallas, Texas
03.2024 - Current
- Managed visitor check-in procedures, verified credentials, and enforced company security policies and confidentiality standards.
- Delivered exceptional customer service to executives, members, clients, and guests while professionally handling inquiries and resolving concerns.
- Coordinated with building management, staff, and external vendors to support daily operations and special events.
- Maintained accurate visitor logs, incident documentation, and operational records.
Warehouse Associate
HelloFresh
Irving, Texas
12.2022 - 03.2024
- Contributed to daily warehouse operations through inventory management, logistics support, quality assurance, and efficient order processing in a high-volume production environment.
- Maintained productivity and accuracy standards while supporting fulfillment and distribution operations.
- Followed food safety, sanitation, and workplace safety procedures in a fast-paced environment.
Shift Manager
McDonald's
Dallas, TX
09.2019 - 05.2022
- Managed shift operations in a fast-paced environment while improving team efficiency, resolving customer concerns, and maintaining operational standards.
- Supervised and supported team members to ensure productivity, service quality, and customer satisfaction.
- Maintained accurate cash handling, inventory procedures, and end-of-shift reporting.
Front Desk Receptionist
DD Wash and Dry
Dallas, TX
01.2021 - 12.2021
- Provided front desk support and customer service in a fast-paced environment by assisting customers, processing transactions, and addressing service inquiries professionally.
- Managed phone communication, customer transactions, and service coordination while maintaining organized daily operations.
Education
High School Diploma -
Smart Horizon
Skills
- Customer Service
- Team Leadership
- Operations Management
- Administrative Support
- Inventory Management
- Cash Handling
- Conflict Resolution
- Communication
- Time Management
- Front Desk Operations
Websites
Languages
English
Spanish
Timeline
Security Officer / Concierge
Hunt Oil
03.2024 - Current
Warehouse Associate
HelloFresh
12.2022 - 03.2024
Front Desk Receptionist
DD Wash and Dry
01.2021 - 12.2021
Shift Manager
McDonald's
09.2019 - 05.2022
High School Diploma -
Smart Horizon