Adilene Ochoa
Leander,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Licensed Esthetician certified in permanent cosmetic procedures. Experience includes skin care facials, waxing, chemical peels, acne treatments,etc. Proven ability to educate clients on proper skincare routines and the benefits of aesthetic treatments. Experienced in analyzing skin type and condition to develop a comprehensive skincare plan for each individual. Committed to providing excellent customer service and building long-term relationships with clients.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Student Esthetician
Ann Webb Skin Institute
10.2021 - 07.2022
- Recommended retail products for at-home use.
- Analyzed skin condition and made appropriate product recommendations.
- Fostered friendly, warm and exceptional customer experience.
- Performed over 15 facials, chemical peels and waxing procedures per week.
- Suggested appropriate therapy based on current health of client.
- Assisted manager with daily spa operations.
- Educated patients on treatment options.
- Performed consultations for patients before scheduling treatments.
- Advised clients on proper home-care regimens.
Customer Service Cashier
Walamart
10.2022 - Current
- Resolved customer complaints and maintained clean and tidy checkout area.
- Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout store.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Monitored self-checkout systems and provided assistance or intervention where required.
Food Runner
The Grove Wine Bar And Kitchen
04.2018 - Current
- Maintained speed of service for food orders while minimizing errors and complaints.
- Delivered correct food items to tables according to order documentation.
- Garnished dishes and quickly delivered items to customers, minimizing wait times.
- Organized and replenished supplies at food stations to optimize team performance.
- Cultivated warm relationships with regular customers.
- Selected food items from serving or storage areas and placed in dishes, on serving trays or in takeout bags
Education
Licensed Esthetician -
Ann Webb Skin Institute
Austin, TX07.2022
High School Diploma -
Rouse High School
Leander, TX06.2018
Skills
- Cleaning and Sanitizing
- Service-Oriented
- Cross-Selling and Upselling
- Food Service
- Relationship Building
- Work Coordination
- Flexible and Adaptable
- Safe Food Handling
- Customer Relations
- Social with Customers and Staff
- Customer Service and Assistance
- Product Recommendations
Certification
- Certified Licensed Esthetician
Languages
Spanish
Native or Bilingual
Timeline
Customer Service Cashier
Walamart
10.2022 - Current
Student Esthetician
Ann Webb Skin Institute
10.2021 - 07.2022
Food Runner
The Grove Wine Bar And Kitchen
04.2018 - Current
Licensed Esthetician -
Ann Webb Skin Institute
High School Diploma -
Rouse High School
- Certified Licensed Esthetician
Similar Profiles
Michelle EarlyMichelle Early
Student Esthetician at Ann Webb Skin InstituteStudent Esthetician at Ann Webb Skin Institute
Ava BruceAva Bruce
House Manager at Ann Webb Skin Institute OwnersHouse Manager at Ann Webb Skin Institute Owners
Monyka SimoniMonyka Simoni
Lead Receptionist at Ann Webb Skin InstituteLead Receptionist at Ann Webb Skin Institute