Adiley Tamayo

• Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
• Trained 3 new team members with positive reinforcement and respectful, encouraging coaching. Shared knowledge and expertise of coffees, teas, and merchandise.
• Packaged croissants, muffins, and other food items for customer purchases, ensuring cleanliness and efficiency while managing DoorDash, Grubhub, and Uber Eats orders simultaneously with in-store customers.
• Helped management keep adequate supply on hand by notifying of shortages and/or malfunctioning equipment preventing damage to premises.
• Sanitized equipment daily and wiped down counters, tables and seating areas to prevent spread of germs. Cleaned store when closing as well.
• Restocked display cases with attractive arrangements to promote specialty food items & drinks. Furthermore, promoted additional items such as take home teas with beverages, increasing store sales multiple times.
• Learned 55 drinks and all their variations which amount to 100+. Also, able to customize drinks to find perfect fit for every costumer. Additionally, is knowledgeable in great detail about 60+ food items sold as they vary month by month.
• Maintained regular and consistent attendance and punctuality.
• Inaugurated new Dadeland Store Location with owners, help set up, organize and advertise through client costumer skills. Has worked in 3+ locations.

1 of 4 student RAs (research assistant) selected out of competitive application process

• Reviewed medical chronologies and medical expense recaps.
• Reported if bankruptcy happened, conditions of facilities, license statuses and other detailed information by studying public documentation on Florida State Government official website, AHCA, and initiating investigations.
• Organized files, spreadsheets, and reports through web research, efficiently inputting information into digital data collection systems for improved accessibility and accuracy.
• Conducted regular reviews of operations and identified areas for improvement by participating in group Zoom lab meetings
• Generated reports detailing findings and recommendations for ongoing research.

• Sorted and organized files, spreadsheets, and reports. Completed and learned various office duties including organization, data entry & time management skills, attention to detail and familiarized with office printers, copiers and fax machines.
• Created social media content for verified social media profiles. Wrote captions to post on all platforms, took many pictures and videos.
• Edited videos on office's iPhone for Instagram with words, music and utilized current trends.
• Designed visual graphics and posters on Canva, using office's MacBook.
• Made calls to schools in district to speak in behalf of coordinator and make appointments.
• Called past costumers to inform and encourage fostering given shelter's over capacity problem
• Demonstrated willingness and interest in learning new tasks and skills by using new software, supported marketing team in creation and implementation of marketing campaigns.
• Wrote official report about Pet Safety for Public Affairs Administrator Flora Beal
• Recognized by director of shelter Bronwyn Stanford, for strong work ethic and professionalism during internship, with encouragement to return as a staff member upon turning 18.
• Utilized specialized software to capture and process data.
• Showed up every day, on time from 8 am to 4pm.