ADILIE JEFFREY
Lubbock ,TX
Summary
I am passionate and motivated to learn and grow myself, and get to help and interact with new people. With nearly 4 years of experience in the service industry, I have learned so much about people, sales, and learning the ins and outs of how businesses are ran. I am a dependable team member and provide quality efficient service.
Overview
5
5
years of professional experience
Work History
Fine Dining Server
Canyon Creek Country Club
04.2024 - 01.2026
- I was promoted to lead server after 4 months and have learned so much about leadership in the work place while juggling multiple tasks
- With my manager being a sommelier I learned how to suggest wine pairings to go with specific menu items.
- Maximized upselling opportunities by promoting daily specials or featured menu items effectively
- I trained many new servers on fine dining etiquette and company standards.
Server
Blue Goose Cantina
09.2023 - 01.2024
- I've always loved meeting new people and being able to help others, so I thoroughly enjoyed and mastered taking care of our guests and getting to collaborate with all my managers and coworkers
- I was able to consistently upsell with our menu items and started getting pretty competitive with my own sales
- Focused on customer satisfaction and creating an enjoyable experience for everyone
Customer Service Representative
Slate Plumbing
05.2022 - 09.2023
- I learned so much about sales, outbound calling, and maintaining great customer relationships and rapport
- I managed and organized detailed records for our customers through Service Titan and Excel
- Worked efficiently with my coworkers to meet deadlines, prepare documents, etc
Server
Snuffers
08.2021 - 01.2023
- I started getting my own “regulars” who I really loved to take care of and built great relationships with over the the years
- Demonstrated strong multitasking skills which only helped my efficiency which is something I take pride in
- I got to maximize my time and money with quick turnover and excellent service
Appointment Setter
Blue Raven Solar
01.2021 - 08.2021
- I was promoted to lead server after 4 months and have learned so much about leadership in the work place while juggling multiple tasks
- With my manager being a sommelier I learned how to suggest wine pairings to go with specific menu items.
- Maximized upselling opportunities by promoting daily specials or featured menu items effectively
- I trained many new servers on fine dining etiquette and company standards.
Education
High School Diploma -
JJ Pearce High School
Skills
- Talking to people and being able to solve issues for customers and clients is my passion and specialty
- I am very creative and do well adapting to change and problem solving!
- With my experience in high pressure situations, I have proven to be consistently efficient and work well under pressure
- I am a quick learner and am passionate about continuing to grow to my full potential
Timeline
Fine Dining Server
Canyon Creek Country Club
04.2024 - 01.2026
Server
Blue Goose Cantina
09.2023 - 01.2024
Customer Service Representative
Slate Plumbing
05.2022 - 09.2023
Server
Snuffers
08.2021 - 01.2023
Appointment Setter
Blue Raven Solar
01.2021 - 08.2021
High School Diploma -
JJ Pearce High School