Edgar Agudo
Los Angeles,CA
Summary
Highly motivated and driven high school senior with a strong academic record, maintaining a 3.73 unweighted GPA and 4.15 weighted GPA. As a member of the Honors Society and a student of multiple AP courses, I am dedicated to both personal and academic growth. My passion for mechanical engineering fuels my goal of pursuing a Bachelor’s degree in the field. In addition to my academic pursuits, I work at my family-owned business, Tumbys Pizza, where I have developed strong customer service, teamwork, and leadership skills. I excel in problem-solving, staying calm under pressure, and handling diverse tasks in fast-paced environments. My friendly nature and love for meeting new people make me an effective communicator and a valuable team player. With adaptability, attention to detail, and a positive attitude, I am prepared to contribute meaningfully to any future challenges and opportunities.
Overview
1
1
year of professional experience
Work History
Assistant to the Manager
Tumbys Pizza Group
08.2023 - Current
• Took customer orders and addressed any issues with professionalism, resolving problems and ensuring customer satisfaction.
• Assisted upset or frustrated customers, providing solutions to maintain a positive dining experience.
• Covered shifts for other team members, ensuring smooth operations during busy times.
• Trained new employees on processes and customer service standards to maintain quality and efficiency.
• Involved in various operational aspects of the business prior to formal employment, due to family ownership, fostering a deep understanding of day-to-day tasks and customer needs.
Education
High School Diploma - Mechanical Engineering
Alliance Ouchi-O'Donovan 6-12 Complex
Los Angeles, CASkills
Strong teamwork and collaboration skills, demonstrated through working effectively with colleagues in various roles
Excellent communication abilities, with a passion for talking to and meeting new people
Friendly and approachable, fostering positive interactions with both customers and team members
Skilled in problem-solving, resolving customer issues swiftly while maintaining a calm demeanor
Ability to remain calm under pressure, not easily stressed, even in fast-paced or high-pressure environments
Leadership experience gained through training new employees and supporting team operations
Adaptability and flexibility, able to cover shifts and adjust to different tasks as needed
Customer service expertise, ensuring satisfaction and building strong relationships with clients
Attention to detail and ability to manage multiple tasks in fast-paced environments
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Accomplishments
• National Honor Society Member: Recognized for excellence in scholarship, service, leadership, and character.
• Principal’s Honor Roll: Maintained a 4.0 GPA or higher for the Spring semester of 2022-2023 academic year.
• Certificate of Honor Roll: Achieved a cumulative GPA of 3.5 or higher for the 2021-2022 academic year.
• Leadership Award: Honored with the Ouchi Lion Award for leadership, demonstrating outstanding leadership skills within the school community.
Timeline
Assistant to the Manager
Tumbys Pizza Group
08.2023 - Current
High School Diploma - Mechanical Engineering
Alliance Ouchi-O'Donovan 6-12 Complex