ADISA BOSNIAKOVIC
Bowling green,KY
Summary
Results-driven Operations & Supply Chain Manager with 10+ years of progressive experience leading transportation, logistics operations, and manufacturing within high-volume 3PL and supply chain environments. Proven success directing multi-site operations supporting 200–450 shipments weekly across domestic and international transportation networks while driving operational excellence, customer satisfaction, and cost optimization.
Recognized for building high- performing teams, strengthening executive customer relationships, optimizing transportation networks, and leading cross-functional initiatives that improve service, reduce costs, and increase operational efficiency. Experienced with Oracle, Salesforce, SAP, Power BI, SharePoint, TMS, and OPTILOG, KPI development, and continuous improvement initiatives.
Overview
7
7
years of professional experience
Work History
Operations Manager | Transportation & Supply Chain
ARGUS LOGISTICS
01.2021 - Current
- Direct transportation operations supporting 200–450 domestic and international shipments weekly across four manufacturing facilities, consistently meeting customer delivery commitments.
- Resolve high-priority transportation disruptions through strategic problem-solving and proactive customer communication.
- Lead end-to-end transportation planning, carrier procurement, shipment execution, and customer communication for a major manufacturing account.
- Manage transportation spend by approving carrier selection, negotiating service decisions, and balancing cost, capacity, and service performance.
- Partner with executive leadership, plant management, suppliers, and carrier partners to ensure uninterrupted production and transportation operations.
- Selected by senior leadership to oversee 27 customer accounts during holidays and critical business periods, because of operational expertise and customer trust.
- Built and maintain strong relationships with customers, carriers, and cross-functional teams, consistently resolving high-priority transportation issues with urgency and professionalism.
- Lead, coach, and develop a team of logistics professionals while improving accountability, service performance, and operational consistency.
- Partner with corporate leadership to implement operational initiatives, standard operating procedures, and compliance programs across customer accounts.
Operations Supervisor | DHL Supply Chain
DHL
07.2019 - 01.2021
- Directed daily transportation and warehouse operations supporting more than 100,000 domestic and international shipments annually.
- Improved operational efficiency by reducing lead times through process improvements, vendor collaboration, and workflow optimization.
- Lead a team of 16 employees responsible for transportation execution, inventory coordination, and customer fulfillment.
- Collaborated with purchasing, accounting, warehouse operations, customer service, and sales leadership to execute critical shipping priorities.
- Served as the primary leader for transportation disruptions, minimizing customer impact and protecting production schedules.
- Leveraged Oracle, Opti-log, Salesforce, Power BI, and transportation management systems to analyze KPIs, and support operational decision-making.
Education
Associate in sciences -
SKYCTC (Southcentral Kentucky Community And Technical College)
Bowling Green, KYSkills
Leadership
- Operations Management
- Multi-Site Operations
- Team Leadership & Development
- Cross-Functional Collaboration
- Executive Customer Management
- Performance Coaching
- Supply Chain & Transportation
- Transportation Management
- 3PL / 4PL Operations
- Domestic & International Logistics
- Carrier Management
- Freight Optimization
- Transportation Procurement
- Distribution Operations
- Inventory & Supply Chain Coordination
- Negotiation Skills
Business Improvement
- Process Improvement
- Lean Operations
- KPI Development
- Continuous Improvement
- Root Cause Analysis
- Cost Reduction
- Operational Excellence
- Change Management
Technology
- Oracle
- Salesforce
- Power BI
- SAP
- Tableau (Working Knowledge)
- Microsoft Excel (Advanced)
- Transportation Management Systems (TMS)
Accomplishments
- Increased company sales by 35% through operational improvements and customer relationship relationships.
- oversaw logistics for four manufacturing plants while maintaining a 97% customer satisfaction rating.
- Reduced operating expenses by 29% through transportation optimization, labor utilization, and process improvements.
- Led teams of up to 16 employees, driving performance, accountability, and professional development.
- Selected to oversee 27 customer accounts during executive coverage periods due to operational expertise and customer confidence.
- Managed transportation operations supporting 200-450 shipments per week across multiple manufacturing facilities.
- Received multiple leadership awards recognizing operational excellence, conflict resolutions, safety, and customer service.
- Successfully implemented company policies and operational procedures across multiple departments.
Timeline
Operations Manager | Transportation & Supply Chain
ARGUS LOGISTICS
01.2021 - Current
Operations Supervisor | DHL Supply Chain
DHL
07.2019 - 01.2021
Associate in sciences -
SKYCTC (Southcentral Kentucky Community And Technical College)