Adisa Doswell

• I am a shift lead at Honeywell located in Clearwater, FL
• Being a Workflow Specialist I handle a variety of different things such as Aerospace and Defense assembly boards
• I check the quality of boards and ensure that everything is handled as efficiently and up to standard.
• Established work priorities and managed smooth transition of work between different teams.
• Created workforce planning and development models for quarterly scheduling and processes.
• Monitored project timelines and utilized attention to detail to ensure seamless completion of milestones.
• Communicated with all teams to ensure quality deliverables and timely achievement of project milestones.
• Scheduled projects in alignment with available resources while maintaining focus on client expectations.
• Managed project deadlines and provided team leadership.
• Optimized processes to increase productivity and efficiency while reducing corporate expenses.
• Facilitated team goal achievement through empowering leadership.
• Monitored adherence to project timelines, company standards.
• Assessed employees through on-site observation and interviews to determine strengths and weaknesses in work performance, methods and team functions.

• Toggled duties between caring for elderly mother, and being a stay-at-home mother.
• Maintained clean and well-organized environment for client happiness and safety.
• Supported bathing, dressing and personal care needs.
• Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
• Drove clients to shop for groceries, attend doctor appointments and run errands.
• Monitored vital signs and medication use, documenting variances and concerning responses.
• Worked closely with clinical staff to support therapeutic and behavioral plans.
• Drove clients to doctors' appointments and social outings.

• Responsibilities included phlebotomy, patient documentation, vital signs, EKG, Holter monitor, drug testing, lab processing and shipment, patient recruitment, fibro scans, patient education, exam room stocking and maintenance.

• Stationed at the front desk, I was responsible for answering incoming telephone calls, welcoming on-site visitors, monitoring visitor access and a variety of other administrative duties primarily assisting the Human Resources Director
• Member of the Holiday Decorating Committee and coordinated multiple large events for the company.

• Interacted with patients, physicians, and other hospital staff
• Interviewed patients to gather demographic and insurance information
• Verified patient’s insurance eligibility and benefits offices to obtain prescriptions and authorizations and/or referrals for patient procedures and tests when necessary.
• Drafted educational brochures and informative newsletters for patients and staff.
• Taught volunteers how to relate to guests, uphold patients' rights and respond to specific issues.
• Initiated application processes to add patients to assistance programs at bedside and followed through until completion.
• Reported liabilities and risk management concerns to supervisor for review.
• Accessed programs and set up correct payment strategies based on patient means and needs.
• Documented patient counters in hospital system and initiated follow-up actions.
• Screened patients for eligibility for state, local and federal assistance programs.
• Received patient inquiries or complaints and directed to appropriate medical staff members.
• Cultivated positive relationships with patients to help facility meet satisfaction scores and patients obtain best possible care.

Helped with Phlebotomy on daily basis

• Float Team Assisted with patient examinations, procedures, EKG, phlebotomy, treatment, and dressing changes
• Also performed general administrative duties such as Scheduling outpatient appointments and procedures and insurance verification/eligibility.
• Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
• Measured vital signs and took medical histories to prepare patients for examination.
• Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
• Organized charts, documents and supplies to maintain team productivity.

Phlebotomy

• Performed preliminary physical tests to accurately record results in patient history summary.
• Labeled and completed lab requisitions using ICD and CPT coding.

• Participated in health fairs and marketing with Physicians
• Translating for patients with difficulties understanding English
• Engaged in front and back office medical assisting duties
• Answered phones, scheduled appointments, greeted patients on-site.