Adison Prazenica
Tarentum,PA
Summary
Adaptable and reliable associate with a versatile background in customer service and inventory management. Proven ability to resolve issues quickly while maintaining organization and efficiency in high-demand environments, focused on delivering exceptional customer experiences.
Overview
3
3
years of professional experience
Work History
Online Grocery Pickup Associate
Walmart
Tarentum, Pennsylvania
02.2024 - Current
- Prepared customer orders for pickup by selecting and packing items accurately.
- Assisted customers with online grocery orders and pickup procedures.
- Resolved customer inquiries regarding online orders and pickup times promptly.
- Greeted customers warmly and assisted them with inquiries. to foster positive experiences.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Listened to customer needs to identify and recommend best products and services.
- Identified customer needs by asking questions and advising on best solutions.
- Organized inventory to ensure timely product availability for online orders.
- Maintained cleanliness and organization in the pickup area to enhance efficiency.
- Communicated effectively with team members to coordinate order fulfillment.
- Collaborated with management to streamline workflow and enhance customer service processes.
- Utilized handheld devices to track inventory levels and update order status.
- Coordinated OGP backroom operations and supported coworkers to improve overall efficiency.
Dog boarding
Puppourri Pet Resort
New Kensington, Pennsylvania
06.2023 - 11.2023
- Supervised daily activities of dogs in a safe and engaging environment.
- Engaged dogs in physical activities and socialization to enhance wellbeing.
- Administered medications and provided basic care for boarded pets.
- Monitored dog behavior to ensure safety during playtime and interactions.
- Maintained cleanliness and organization of boarding facilities and play areas.
- Implemented feeding schedules according to individual dietary requirements.
- Communicated with pet owners about their pets' needs and behavior updates.
- Assisted in training new staff on animal care protocols and procedures.
Education
Some College (No Degree) - Undecided
Pennsylvania State University
University Park, PA09-2026
Skills
- Inventory management
- Customer service
- Customer assistance
- Effective communication
- Problem resolution
- Time management
- Multitasking capacity
- Task organization
- Team collaboration
- Reliability
- Adaptability and flexibility
- Staff training and motivation
- Teamwork and collaboration
- Cash handling
Timeline
Online Grocery Pickup Associate
Walmart
02.2024 - Current
Dog boarding
Puppourri Pet Resort
06.2023 - 11.2023
Some College (No Degree) - Undecided
Pennsylvania State University