Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Caring at the Heart of it Award
Generic

Adita Dzelilovic

Utica,NY

Summary

Detail-oriented Patient Care Technician with strong skills in phlebotomy and all technician related skills. Committed to enhancing patient safety and outcomes through competent care. Current nursing student looking to further healthcare experience.

Overview

2027
2027
years of professional experience
1
1
Certification

Work History

Patient Care Technician

WellNow Urgent Care
10.2020 - Current
  • Assist with patient intake procedures, ensuring accurate collection of medical history and vital signs.
  • Perform blood draws, EKGs, and other diagnostic tests.
  • Cleaning, organizing and stocking in order to promote a positive patient experience.
  • Collect and document patient information to aid in accurate medical record keeping.
  • Implement infection control protocols, enhancing safety standards within the urgent care environment.
  • Streamlined patient check-in process, enhancing efficiency of care delivery.
  • Trained new technicians on best practices.

Clinic Lead

WellNow Urgent Care
Herkimer, NY
2024 - 2025
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked well in a team setting, providing support and guidance.
  • Ability to learn quickly and adapt to new situations.
  • Strong sense of personal responsibility.
  • Used critical thinking to break down problems, evaluate solutions, and make decisions.

Education

Bachelor of Science - Nursing

Utica University
Utica, NY
12-2026

Bachelor of Science - Biological Sciences

SUNY Polytechnic Institute
Utica, NY
2022

Associate of Arts - International Studies

Mohawk Valley Community College
Utica, NY
2019

Phlebotomy Certification -

Mohawk Valley Community College
Utica, NY
2019

High School Diploma -

TR Proctor High School
Utica, NY
2018

Skills

  • Certified in CPR/AED
  • Basic life support
  • Phlebotomy techniques
  • Vital signs
  • Specimen collection, EKG and other diagnostics

Accomplishments

  • Wellnow "Caring at the Heart of it" Award (2023)

Certification

  • Phlebotomy Certification (2019)
  • CPR/AED & BLS Certified

Languages

Bosnian
Native or Bilingual

Timeline

Patient Care Technician

WellNow Urgent Care
10.2020 - Current

Clinic Lead

WellNow Urgent Care
2024 - 2025

Bachelor of Science - Nursing

Utica University

Bachelor of Science - Biological Sciences

SUNY Polytechnic Institute

Associate of Arts - International Studies

Mohawk Valley Community College

Phlebotomy Certification -

Mohawk Valley Community College

High School Diploma -

TR Proctor High School

Caring at the Heart of it Award

Award given to employee most nominated for their work ethic and dedication to patient care.