Underwent direct scribe training catered to various fields, such as orthopedics, hematology, pain medicine, oncology, etc
Trained as a QDS and underwent certifications regarding HIPAA DAX Studio and Partner Compliance, Medical Specialty Knowledge in Orthopedics and Pain Medicine, Nuance Global Customer Confidentiality and Data Processing Policies
Assigned to providers in Providence, CentraCare, and Optum Health Systems via Exceptional Trainee Recommendation and Evaluation.
Utilized EHR access to support remote scribing for oncology providers in Epic systems.
Trained as a Chief Telescribe to manage 2 teams of ~40 QDS associated with specialties such as Orthopedics, Physical Medicine and Rehabilitation, Podiatry, and Pain Management
Trained for project management responsibilities through monthly GPM team evaluations and risk management
Implemented new program to optimize training for new QDS and increase understanding of medical terminology and provider preferences
Regularly communicated with around 30 providers to adjust implementation of Dragon Ambient X AI software, along with routine documentation quality assurance
Completed Nuance Global Customer Confidentiality and Data Processing Policies training.
Medical Assistant
Patel Eye Associates
New Jersey
07.2021 - 09.2021
Worked various positions within the clinic, ranging from diagnostic testing to full patient care
Trained as a scribe under three ophthalmologists and picked up medical terminology as well as a basic understanding of the anatomy of the eye
Trained and familiarized with both ModMed and MediTech software inpatient EHR systems
Utilized diagnostic testing, including auto and manifest refractions, corneal topographies, OCT scans, fundus photos, visual fields, pachymetry, A-scans, B-scans, applanation tonometry, dilation, etc
Trained with initial patient work-up/ screening to check previous medical history, visual acuity, icare tonometer pressure, cataract consultations, etc
Worked with insurances, faxes, medication refills, clarifications and changes, report/ medical record scanning, referrals, pharmacy correspondence, appointment booking, confirmations, cancellations, etc
Sales Representative
Vector Marketing Co.
New Jersey
08.2019 - 09.2019
Marketing CUTCO products through single-level direct sales
Acquired marketing proficiency via training program aligned with Purdue Marketing standards.
Set up appointments with potential customers through one- on- one (virtual) appointments to present CUTCO products
Continuous sales performance review with managerial staff
Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
Negotiated prices, terms of sales and service agreements.
Paid Tutor
NHS
New Jersey
01.2017 - 06.2019
Assisted a dedicated group of students with subjects of Mathematics, History, Science and English (elementary - middle school)
Created lesson plans to aid in comprehension of basic concepts
Reviewed mundane skills such as essay writing and Office 365
Sukadwani School of Music /Vocal Music Teacher
Sukadwani School of Music
09.2015 - 08.2016
Facilitated regular lessons for Indian Classical (Carnatic) music.
Trained under tutelage of Neyveli Ramalakshmi (now located in Dallas)
Enhanced student performance by incorporating engaging vocal exercises and warm-ups into daily routines.
Assisted with community-wide events such as musicals or talent shows by offering vocal expertise and support during rehearsals and performances.
Crisis Counselor Volunteer
Crisis Text Line Community
Remote
09.2024 - Current
Addressed emotional challenges through effective crisis intervention.
Employed reflective techniques to guide individuals through immediate challenges.
Evaluating safety by identifying risk factors, including self-harm or harm to others, and escalation to emergency services when necessary
Facilitated identification of resources, coping mechanisms, and actionable steps for situation management.
Adhering to strict confidentiality policies to protect the texter's privacy and ensure a secure environment
Engaging with texters from diverse backgrounds while respecting cultural differences and experiences
Communicating with trained supervisors for guidance and support during complex or high-risk conversations
Ensured compliance with standards by meticulously recording conversation specifics.
Completing rigorous training on crisis intervention techniques, active listening, and mental health issues
Caretaker of Alzheimer's Patient (Volunteer)
01.2016 - 11.2021
Patient care for my grandmother, including vital checking, showering, diaper changing, feeding
Constant vigilance and attentiveness in case of accidents
Quick thinking/ access to emergency contacts/ 911 in case of emergencies
Continuous physical and emotional support
Assigned as head of at home hospice care for end-of-life care, including responsibilities such as medication administration (via oral / suppository), oxygen intake control, albuterol/ nebulizer administration checking vitals hourly, comfort feeding, utilization of PureWick system, etc
Provided guidance and counseling to family members so they are informed and comprehend situation
Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
Group 4 Human Values Educator (Volunteer)
Sri Sathya Sai Global Council (SSSGC)
East Brunswick, New Jersey
09.2021 - Current
Certified in Education in Human Values (EHV) and as a Guru, emphasizing value-based education
Teach and mentor girls in Group 4, focusing on fostering human values such as truth, righteousness, peace, love, and non-violence
Design and deliver engaging lessons tailored to instill moral and ethical principles through storytelling, interactive activities, and discussions
Act as a role model and guide, supporting students' personal and spiritual development
Organize and lead group activities, workshops, and service-oriented projects to encourage teamwork and selfless service
Collaborate with fellow educators to align teaching strategies with SSSGC's mission and values
Assess and document students' progress in understanding and applying human values in daily life
Create a safe, inclusive environment for students to express themselves, providing guidance and counseling as needed
Active Center Member
Sri Sathya Sai Global Council
East Brunswick, New Jersey
09.2005 - Current
Engage in selfless service initiatives organized by the center, helping those in need in the local community
Promote the principle of 'Love All, Serve All' through compassionate actions
Assist in planning and executing events like retreats, educational programs, and community service projects
Coordinate with fellow members to ensure smooth operation of center activities
Support programs that teach Human Values (truth, righteousness, peace, love, non-violence) through educational initiatives or workshops
Share and practice these values in personal and community life
Provide support and guidance to newer or younger members, fostering a welcoming environment
Assist in mentoring children and youth groups in activities or values-based education programs
Shadower
Robert Wood Johnson Barnabas Health
New Jersey
06.2016 - 09.2019
Shadowed Emergency Medicine Head, Dr Kusum Punjabi
Witnessed surgeries, participated in teaching rounds with medical students
Aided in basic translation for Spanish and Tamil speaking patients
Proven ability to learn quickly and adapt to new situations.
Attended psych evaluations for depressed, drug using, or suicidal patients
Gained basic scribing experience via shadowing/ training
Hospital Volunteer
Hackensack-Meridian (Formerly Raritan Bay Medical Center)
New Jersey
10.2015 - 05.2016
Worked in Telemetry floor (with and without patient care/contact)
Aided in basic translation for primarily Spanish- speaking patients
Handled medical paperwork and filled out necessary information for test
Delivered meals to senior citizen homes or personal apartment building
Conversed with senior citizens for comfort and care
Attended benefits and charity events (Halls Corner/ Waterford community benefit)
Nursing Home Volunteer
Lawrenceville Nursing Home
New Jersey
01.2009 - 01.2019
Aided the nurses with transporting senior citizens to respective locations
Assisted with breakfast/ brunch making
Provided entertainment via singing, jokes, games, and DIY activities
Created a communicative and comfortable environment for regular rapport with elderly
Education
Bachelor of Arts - Genetics Major and Mathematics Minor
Rutgers University
New Brunswick, NJ
05.2022
Middlesex Community College
Massachusetts
05.2025
École Polytechnique Fédérale De Lausanne
Remote
Harvard University
Remote
Skills
Verbal communication and technical writing
Crisis intervention
Adaptability and flexibility
Decision-making
Computer Skills
Multilingual
Elderly care
Psychosocial support
Telehealth proficiency
Multicultural competence
Disaster response
Research
Undergraduate Research Assistant - Tourette International Collaborative Genetics with Dr. Gary Heiman (Heiman Lab)
09/01/2020- 05/01/2022
Compiled and analyzed phenotypic data to support Tourette disorder studies.
Optimized collaboration with international scientists through data repositories.
Research focuses on the intersection of genetics, psychiatry, and neurology.
Explored the high comorbidity between neurological and psychiatric disorders, with unknown causes.
Investigated potential explanations for comorbidity.
Utilized genetic information to distinguish among these hypotheses.
Primarily tested the hypothesis that comorbidity stems partly from shared genetic susceptibility.
Thesis Presentation
Rutgers Annual Genetic Research Symposium (12/13/21, New Brunswick, New Jersey)
Creating Phenotypic Data Dictionaries on TIC Adult and Child Interviews
TIC Genetics lab identifying various genetic factors + comorbidities that play a role in the development of CTD's.
Developing CTD's by cleaning + sharing data.
Team Science concept to share knowledge to scientists and researchers all over the world.
Advocacy Counseling Experience
Crisis Counselor - Crisis Text Line Community (09/01/24 - Present | Remote)
Addressed emotional challenges through effective crisis intervention.
Employed reflective techniques to guide individuals through immediate challenges.
Evaluating safety by identifying risk factors, including self-harm or harm to others, and escalation to emergency services when necessary
Facilitated identification of resources, coping mechanisms, and actionable steps for situation management.
Adhering to strict confidentiality policies to protect the texter's privacy and ensure a secure environment
Engaging with texters from diverse backgrounds while respecting cultural differences and experiences
Communicating with trained supervisors for guidance and support during complex or high-risk conversations
Ensured compliance with standards by meticulously recording conversation specifics.
Completing rigorous training on crisis intervention techniques, active listening, and mental health issues
Caretaker of Alzheimers' Patient (01/2016-11/2021)
Patient care for my grandmother, including vital checking, showering, diaper changing, feeding
Constant vigilance and attentiveness in case of accidents
Quick thinking/ access to emergency contacts/ 911 in case of emergencies
Continuous physical and emotional support
Assigned as head of at home hospice care for end-of-life care, including responsibilities such as medication administration (via oral / suppository), oxygen intake control, albuterol/ nebulizer administration checking vitals hourly, comfort feeding, utilization of PureWick system, etc
Provided guidance and counseling to family members so they are informed and comprehend situation
Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
Informational Interviews
Shivani Nazareth, GC, VP of Digital Health Strategy at Myriad Genetics, 05/08/24
Ofir Feuer, MS, LCGC, 05/08/24 - 11/01/24
Dr. Gary Heiman, PhD, Director of GCCP at Rutgers University, 11/08/24
Justin Najimian, current University of Pittsburgh Genetic Counseling Student, 08/30/24 - 11/18/24
Activities
Tala Shruti School of Dance, Dancer, 05/01/04, 07/01/18, New Jersey, Learned Indian Classical Dance (Bharatanatyam).
Veena Vaani School of Music | Sukhadwani School of Music, Singer, 09/01/08, 08/01/16, New Jersey, Learned Indian Classical Music (Carnatic).
Languages
Tamil
Native or Bilingual
Spanish
Professional Working
Japanese
Limited Working
Timeline
Crisis Counselor Volunteer
Crisis Text Line Community
09.2024 - Current
Operations Manager (Chief Telescribe)
ScribeAmerica
04.2022 - 04.2024
Group 4 Human Values Educator (Volunteer)
Sri Sathya Sai Global Council (SSSGC)
09.2021 - Current
Medical Assistant
Patel Eye Associates
07.2021 - 09.2021
Sales Representative
Vector Marketing Co.
08.2019 - 09.2019
Paid Tutor
NHS
01.2017 - 06.2019
Shadower
Robert Wood Johnson Barnabas Health
06.2016 - 09.2019
Caretaker of Alzheimer's Patient (Volunteer)
01.2016 - 11.2021
Hospital Volunteer
Hackensack-Meridian (Formerly Raritan Bay Medical Center)
10.2015 - 05.2016
Sukadwani School of Music /Vocal Music Teacher
Sukadwani School of Music
09.2015 - 08.2016
Delivery Volunteer
Meals on Wheels
01.2013 - 01.2018
Nursing Home Volunteer
Lawrenceville Nursing Home
01.2009 - 01.2019
Active Center Member
Sri Sathya Sai Global Council
09.2005 - Current
Bachelor of Arts - Genetics Major and Mathematics Minor