Collaborative Senior Technical Program Manager partners with executive teams to define and develop solutions. Skilled in project management to efficiently manage customer deliverables. Creates cross-functional partnerships to drive effectiveness.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Technical Program Manager – SW Devices
Amazon
02.2019 - Current
Launching devices focusing around Health and wellness needs for customer
Driving cross functional teams and tracking dependencies to mitigate risks leading to product launches
Innovation using computer vision and reporting algorithm development focusing key customer facing issues
Measured and reported Key performance indicators
Conducted launch readiness meetings, driving the launch schedule
Working closely with PMs in defining the requirements and progress on the same
Managing and tracking sprints and bug triage for algorithm development and cloud services team.
Program Manager – SW Devices
Amazon
08.2017 - 01.2019
Launching Devices with the customer feedback loop
Deploying SW Builds to internal customers and getting their feedback to improve the Device performance
Planning and Prioritizing with the Product Management team and Development sprint plans
Customer Satisfactory survey and data analysis to improve the device efficiency and raising the quality bar
Risk Management
Senior Scrum Master (Technical Project Manager)
The Coca Cola Company, Freestyle
04.2013 - 08.2017
Coca-Cola Freestyle is a new product development initiative that provides beverage variety of 125+ branded beverages from a fountain dispenser
Project and Release Management
Servant-leader serving as Release Lead and RTE (Release Train Engineer) for 2 Agile Release Trains (ART) to deliver multiple software releases with 2 code bases and eight Agile teams in high velocity and high performance environment
Led 6 Scrum Masters located on three geographical locations (two in US - Atlanta, Bellevue and one in India - Mumbai)
Conducted formal reviews of business user-stories, functional requirements, feature designs, test plans
Conducted Release planning session with cross-functional teams to build feature delivery schedules and identify potential dependencies and reduce risk to deliver on time with prioritized backlog
Championed continuous backlog prioritization and change management for roadmap features with Product Owners by providing clear scoping with resources assignments and estimates using points based system in regular cadence of backlog grooming sessions
Conducted regular bug triage meetings with Product Owners to drive right priority and categorize to right severity
Led the Content deployment features with Business Analyst and System analyst to implement and deliver Customer specific Content with off shore team with low cost, round the clock model
Collaborate with System Analysts to breakdown Epics into Features and Features into PBIs (Product Backlog Items) to be delivered in 2 week sprints with multiple Agile teams on single code base
Facilitated and participated in the bi-weekly Software Steering team meetings comprising of leadership team of Senior Management, System Analysts and Scrum Masters
Also chaired the weekly S2 (Scrum of Scrums) meeting for all SAs and Scrum Masters
Enforced the Definition of Done (DOD) with development team to maintain high quality incremental deliverables
Led the daily cadence process to drive continuous integration, daily smoke and regression test to build a continuous delivery process working with 'follow the sun' model.
Scrum Master - QA Test Lead
04.2012 - 04.2013
Led SCRUM Ceremonies (Release Planning, Sprint Planning, Daily Stand-Ups, Sprint Reviews, Retrospectives, Backlog Grooming, Sprint Demos) including Burn Down charts, Weekly Status Reports
Motivated the team to come up with quality shippable product and meet the product goals
Ran Daily bug scrubs to triage, track and close In-Sprint created defects
Facilitated agile adoption Retrospective for the organization with the leadership and guided teams with outcome resulting in enhanced performance.
Business Analyst (Intern)
Nestle Waters North America
05.2011 - 08.2011
Elicited business requirements and translated them into specific technical software requirements
Analyzed technical designs and specifications
Developed logical data models to help Customer Service representatives retrieve data quickly and accurately
Effectively communicated with external clients and the internal team to deliver GUI screen designs.
Education
MS in Electrical Engineering -
University of Bridgeport
Bridgeport, CT
01.2011
BS in Electrical Engineering -
Rajasthan University
01.2008
Skills
C
C
JIRA
Microsoft Team Foundation Server (TFS)
Interface based Design
Service Oriented design
TDD
Confluence
OrCad
Microsoft Office Suite
Automation
Building User stories, Agile Best Practices & Metrics, Team Capacity planning, Software Feature estimation, Release and Sprint Planning
Test Strategy, Automation, SAFe (Scaled Agile for Enterprise) Certified Trainer for Agile Release Trains (ART)
Presentation and Facilitation
Continuous Process Improvements
Project Leadership
Agile Methodologies
Project Management
Agile Project Management
Process Development
Project Planning
Developing Project Strategy
Certification
Scaled Agile for Enterprise SAFe Certification, 2015
Scrum Master Certification, 2013
Product Owner Training, 2013
Agility Health Tool
Facilitate the Demo to product owners on compliance and limitation of the feature to the requirements
UX Design Training, New York Institute Nov 2016
Agile Coach & Mentoring Process Ownership
Challenging Projects
Common Core Universal Architecture across all platforms to optimize team size and cost
SAFe and Scrum extensions for offsite teams leading to efficient multisite process