Oracle JD Edwards Enterprise One
Adiva Vasquez
Front Office Clerk
Los Angeles,CA
Summary
Driven Front Office Clerk with a proven track record at ABM Industry Groups, enhancing customer satisfaction and streamlining office operations. Excelled in database management and problem-solving, significantly improving organizational efficiency. Demonstrated exceptional communication and teamwork skills, contributing to a positive, results-driven work environment.
Overview
2
2
years of professional experience
Work History
Front Office Clerk
ABM Industry Groups
07.2022 - Current
- Maintained a professional and welcoming atmosphere, resulting in repeat business from satisfied customers.
- Directed phone inquiries, answered customer questions.
- Contributed to a positive work environment through teamwork and open communication with colleagues across various departments.
- Processed payments and informed individuals of further financial responsibility to facilitate timely payments.
- Responded to inquiries from callers seeking information.
- Maintained confidentiality of guest information by adhering to strict data protection policies and procedures.
- Handled financial transactions accurately while adhering to company policies and procedures.
- Improved overall organization of the front office by implementing efficient filing systems for important documents such as registration forms and invoices.
- Resolved guest issues promptly and effectively, demonstrating excellent customer service skills.
- Reviewed and updated customer information in database for accuracy.
- Volunteered to help with special projects of varying degrees of complexity.
- Remained solutions-oriented in face of complex problems to assist management and overall business direction.
Education
High School Diploma -
Bel Air High School
El Paso, TX06.2016
Skills
- Filing systems
- Database entry
- Work Prioritization
- Typing Speed
- Document Management
- Basic accounting
- Office Supply Management
- Problem-solving skills
- Time Management
- Listening Skills
- Cash Handling
- Hospitality services
- File Organization
- Administrative Skills
- Data Entry
- Attention to Detail
- Problem-solving abilities
- Multitasking Abilities
- Reliability
- Excellent Communication
- Organizational Skills
- Team Collaboration
- Active Listening
- Effective Communication
- Adaptability and Flexibility
- Decision-Making
- Strong Problem Solver
- Relationship Building
- Excel spreadsheets
- Administrative Support
- Written Communication
Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteHybridImportant To Me
Career advancementWork-life balanceCompany CultureFlexible work hoursPersonal development programsHealthcare benefitsWork from home optionPaid time offTeam Building / Company RetreatsPaid sick leave401k match4-day work weekQuote
Almost everything worthwhile carries with it some sort of risk, whether it’s starting a new business, whether it’s leaving home, whether it’s getting married, or whether it’s flying into space.
Chris Hadfield
Software
Flash Valet Parking
Microsoft
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Front Office Clerk
ABM Industry Groups
07.2022 - Current
High School Diploma -
Bel Air High School
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