Adler Chery
Manhattan,NV
Summary
Proven track record of enhancing customer satisfaction and streamlining operations as Owner at Adler and a dedicated Delivery personnel for Amazon. Excelled in multitasking and efficient decision-making, significantly improving service quality. Skilled in GPS navigation and conflict resolution, adept at driving operational excellence and team performance. Hardworking employee enthusiastic about learning Type field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
17
17
years of professional experience
Work History
Delivery
Amazon
Brooklyn, NY
10.2023 - 12.2023
- Provided exceptional customer service during drop-offs, fostering loyalty among clients.
- Maintained high level of accuracy in record keeping, including delivery logs, receipts, and signatures.
- Assisted in loading and unloading of packages, ensuring proper handling of fragile items.
- Managed multiple priorities under tight schedules without compromising service quality or accuracy levels in deliveries.
Owner
Adler
Haiti
03.2013 - 06.2021
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Trained and motivated employees to perform daily business functions.
- Implemented marketing strategies to increase brand awareness and attract new customers.
Restaurant Manager
Adler
Haiti
02.2007 - 06.2016
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Reconciled cash and credit card transactions to maintain accurate records.
Education
Certificat - PCA
Shool Nurse
New York, NY04.2023
Diploma -
Lycee Louis Joseph Janvier
Hig School06.2006
Skills
- Self-motivation and discipline
- Safe Driving Practices
- Efficient multitasking
- Vehicle maintenance knowledge
- Documentation accuracy
- Physical stamina and strength
- GPS Navigation Proficiency
- Record Keeping Abilities
- Professional Appearance
- Environmental awareness
- Load Securing Techniques
- Local area familiarity
- Conflict Resolution Strategies
- Decision Making Aptitude
- Tech-savviness
- Inventory management understanding
- Heavy Lifting
Languages
French
Native or Bilingual
Ang
Professional Working
Haitia creole
Native or Bilingual
Timeline
Delivery
Amazon
10.2023 - 12.2023
Owner
Adler
03.2013 - 06.2021
Restaurant Manager
Adler
02.2007 - 06.2016
Certificat - PCA
Shool Nurse
Diploma -
Lycee Louis Joseph Janvier