Andy McMaster
Business Analyst | Data & Process Improvement Professional
Sammamish,WA
Summary
Dynamic analytics leader with a proven track record of leveraging data analysis and strategic planning to enhance operational efficiency and drive business performance. Experienced in using SQL, Python, PowerBI and Excel to translate complex data into actionable insights. Skilled at enabling impactful decision-making and fostering cross-functional collaboration. Committed to continuous process improvement and delivering measurable outcomes through data-driven strategies.
Overview
9
9
years of professional experience
Work History
Manager of Business Insights and Analytics
Lions World Vision Institute
02.2023 - Current
- Translated complex datasets into actionable insights to drive performance improvement across multiple business units.
- Served as a go-to advisor for evidence-based decision-making across the organization.
- Proactively identified business challenges and applied data-driven recommendations and strategies to deliver measurable improvements in operational efficiency, cost reduction, and outcomes of donations.
- Partnered with department leaders to identify opportunities, solve operational pain points, and guide strategic decisions through data storytelling.
- Led the analytics and reporting transition during a company merger, aligning data sources, definitions, and metrics across two organizations.
Performance Improvement Analyst
Lions World Vision Institute
08.2019 - 02.2023
- Enhanced team collaboration by providing clear communication of complex findings through visualizations and reports.
- Collaborated with cross-functional teams to identify opportunities for process improvement and increased efficiency.
- Participated in and facilitated process improvement events, utilizing Lean Six Sigma and Kaizen methodologies.
- Increased efficiency by streamlining data analysis processes and implementing automation tools.
- Provided reporting and analysis for six operational departments, improving efficiency, and increasing the likelihood of successful outcomes in the tissue donation process.
Operations Analyst
Lions World Vision Institute
08.2018 - 08.2019
- Managed multiple projects simultaneously, delivering results within tight deadlines while maintaining high-quality standards.
- Developed and maintained accessible data dashboards to support cross-departmental decision-making, and real-time monitoring.
- Improved access to performance and compliance metrics, enabling faster, data-informed decisions in donor coordination and tissue recovery.
- Played a key role in transitioning the organization toward a more data-driven culture, aligning operational reporting with strategic goals.
Donor Services Coordinator
Lions World Vision Institute
08.2016 - 08.2018
- Collaborated with operational teams across departments to support initiatives aimed at improving the donation workflow and team effectiveness.
- Led and contributed to cross-functional projects focused on optimizing donor process efficiency, improving coordination, and reducing delays.
- Introduced early automation tools and processes to reduce manual tasks, and lay the foundation for data-driven operations.
Education
Bachelor of Arts - Sociology
University of Washington
Seattle, WA 05.2001 -
Skills
Team leadership
Operations management
Strategic planning
Decision-making
Performance management
Goal setting
Key performance indicators
Data analysis
Trend analysis
SQL
Python
PowerBI
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Manager of Business Insights and Analytics
Lions World Vision Institute
02.2023 - Current
Performance Improvement Analyst
Lions World Vision Institute
08.2019 - 02.2023
Operations Analyst
Lions World Vision Institute
08.2018 - 08.2019
Donor Services Coordinator
Lions World Vision Institute
08.2016 - 08.2018
Bachelor of Arts - Sociology
University of Washington
05.2001 -