Adnan Issah

•Developed client relationships and received multiple complimentary emails of exemplary service.
• Maintained professional relationships with client contacts to ensure top-notch customer service was delivered.

• Performed client service functions including execution of daily financial transactions, issue/problem
resolution, client education and account maintenance.

•Always keep a smile with clients its leads a long way

•Answered all customer calls promptly and professionally.
•Documented and update customer records based on interactions.

•Patrol every hour to ensure everything is safe and secure

• Work as a team player and uphold the company's standards of professionalism and integrity with calculation

• Conduct frequent patrols around assigned establishment to ensure safety of customers, employees and guest.
• Monitor and authorize entrance and departure of employees, visitors, and other persons.
• Document detailed reports of daily activities and incidents.
• Respond to alarms, noise complaints, and investigate disturbance.
• Properly guide guests around the premises.
• Monitor surveillance equipment, inspect buildings, equipment, and access points.

• Monitor visitors entering and exiting the premises, patrolling and safeguarding the area.
• Identify dangers to people's safety in and around the building. Monitoring and analyzing CCTV video.
• Protecting firm assets against theft, assault, fire, and other safety threats.
• Responding to alarms and emergencies in accordance with company rules and regulations.
• Communicating any abnormalities to management. Write reports, and keep critical reports of incidents safe.
• Assisting clients in locating their appointment area.
• Informing consumers and employees about security and safety rules. Ensure compliance with government and corporate requirements.
• Guide guests around the premises.
• Provide straightforward and sympathetic customer service at the front desk.
• Answering and directing phone calls, both internal and external.