Microsoft Office Suite
Adnan Naser
Fulfillment Supervisor
Poland,OH
Summary
Achievements include streamlining processes, improving vendor relations, and consistently meeting challenging delivery goals. Excellent leadership, problem-solving and conflict management skills focused on continuous improvement to all areas of operations.
Overview
5
5
years of professional experience
9
9
years of post-secondary education
1
1
Certification
2
2
Languages
Work History
Fulfillment Supervisor
Mom's Meals, Purfoods LLC.
01.2022 - Current
- Hands-on experience with driving efficiency and excellence throughout department functions ; by developing and implementing order processes and strategies that supported better communication between internal departments and customers', as well as improvements to internal systems, and team productivity
- Implemented continuous improvement initiates - such as omnidirectional barcode scanning - that provided increase of 33% throughput per workstation and improved ergonomics for associates
- Supervised team of over 95 production associates on two fulfillment pick lines
- Additionally managed team of 6 in Inventory and Warehouse Department , overseeing traceability of product inventory within facility and ensuring accuracy in truck loading Bill of Ladings (BOLs)
- Achieved, in collaboration with shift teams, shift quality record of 99.66% in 2023
- Achieved shift order output record of combined 4,446 client orders; achieved within 7.5-hour production schedule
- Monitored and verified client order quality in accordance with statistical process or other control procedures to ensure delivery excellence
- Participated in initiation and execution of fulfillment operations at fulfillment center in Conyers, GA in June 2023 – areas of coverage included inventory, management support, production line development
- Oversee training and development of employees directly and indirectly to improve skill growth contributing to production process
- Delivered team member services and customized employee programs focused on optimizing labor relations and communication.
Shift Supervisor
Sheetz Inc.
11.2020 - 01.2022
- Supervised team of 10 employees in fast-paced convenience sales store environment, ensuring all sales targets were met on daily basis
- Built performance-oriented culture with satisfied, hardworking employees by clearly highlighting employee success and developing leaders from within
- Delivered successful training to more than 50 employees during tenure, educating on successful work processes and productivity strategies
- Achieved internal FSQA audit score of "A" for all quarterly audits in 2021
- Established effective employee schedules and delegated tasks to take advantage of individual abilities and meet expected demands
- Provided guidance and resources to employees to maintain safety procedures and enhance protection.
Sales Associate Team Leader
TecBuy
07.2019 - 06.2020
- Trained and developed new hires in company processes, product knowledge, customer service, and selling techniques
- Developed new sales team associates in products, selling techniques, and company procedures
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers
- Established effective relationships with coworkers and management to reach common sales and operational goals.
Education
Bachelor of Science - Forensic Science
Youngstown State University
Youngstown, OH 01.2020 - Current
High School Diploma - undefined
Zuhour Private School
Dubai, UAE 01.2016 - 05.2020
Skills
Lean principles
undefinedSoftware
Microsoft Dynamics AX
Microsoft Dynamics 365
Certification
ICDL Certification - Skills for Digital Transformation
Timeline
Fulfillment Supervisor
Mom's Meals, Purfoods LLC.
01.2022 - Current
Shift Supervisor
Sheetz Inc.
11.2020 - 01.2022
Bachelor of Science - Forensic Science
Youngstown State University
01.2020 - Current
Sales Associate Team Leader
TecBuy
07.2019 - 06.2020
High School Diploma - undefined
Zuhour Private School
01.2016 - 05.2020
ICDL Certification - Skills for Digital Transformation
Similar Profiles
Nicole HerreraNicole Herrera
Customer Service Representative at Mom's Meals, a PurFoods CompanyCustomer Service Representative at Mom's Meals, a PurFoods Company
LORNA RIMMERLORNA RIMMER
Customer Care Representative at Mom's Meals Aka PurfoodsCustomer Care Representative at Mom's Meals Aka Purfoods
Jason SawmanJason Sawman
Supervisor of Factory Operations at Mom Meals, A PurFoods CompanySupervisor of Factory Operations at Mom Meals, A PurFoods Company