Adnan Osman
Arlington,TN
Summary
Highly motivated and results-oriented professional seeking a Security Account Manager position. Proven ability to manage teams, exceed sales goals, and deliver exceptional customer service. Experience in security operations and operational strategy development allows for a seamless transition into this security-focused role.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Sales Associate & Finance
Wolfchase Toyota
Memphis, TN
02.2023 - Current
- Surpassed sales goals by 30%, contributing significantly to team success
- Built strong customer relationships, fostering repeat business
- Recommended merchandise aligned with customer needs and preferences
- Provided sincere and friendly customer service interactions
Assistant Sales Manager
Auburn Toyota
Seattle, WA
01.2022 - 11.2022
- Cultivated a network of potential clients, creating new business opportunities
- Managed existing accounts and developed professional relationships with clients
- Implemented new sales strategies to promote updated product lines
- Welcomed customers, building rapport and discussing vehicle options
- Conducted test drives and showcased vehicle features
Sales Associate
Toyota of Bellevue
Bellevue, WA
03.2019 - 01.2022
- Conducted test drives and presented vehicle features to customers
- Negotiated sales and presented financing options
- Maintained a high customer referral rate and repeat business through exceptional service
Operational Manager
Amazon
Seattle, WA
06.2017 - 03.2019
- Led day-to-day operations, implementing strategies to achieve business and profitability goals
- Managed scheduling, training, and inventory control
- Developed and enforced policies and standard operating procedures
- Ensured positive customer experiences through effective quality control practices
Education
Bachelor of Business and Technology -
University of Memphis
Memphis, TN04.2010
Skills
- Team Management & Training
- Operational Strategy Development
- Security Operations Understanding
- Customer Service Excellence
- Emergency Response Planning
- Business Operations Management
- Effective Communication
- Problem Resolution
Certification
- ASIS Certification (Preferred)
- Emergency Preparedness Command Experience (Preferred)
Timeline
Sales Associate & Finance
Wolfchase Toyota
02.2023 - Current
Assistant Sales Manager
Auburn Toyota
01.2022 - 11.2022
Sales Associate
Toyota of Bellevue
03.2019 - 01.2022
Operational Manager
Amazon
06.2017 - 03.2019
Bachelor of Business and Technology -
University of Memphis
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