Proactive Network and Security Manager adept at predicting and disrupting intrusion attempts. Pioneers novel network security measures to combat emerging threats. Maintains proven track record of utilizing both education and technological solutions to fortify companies against malicious exploitation and data breaches.
Overview
9
9
years of professional experience
Work History
Network and Security Manager
American Board Of Obstetrics And Gyncecology
07.2022 - Current
Increased network reliability by conducting regular audits, identifying vulnerabilities, and recommending corrective actions.
Maintained detailed records of security incidents, enabling proper analysis for future preventative measures.
Improved network performance by implementing advanced monitoring tools and troubleshooting techniques..
Developed comprehensive disaster recovery plans to safeguard critical data and minimize operational disruptions.
Identified departmental needs and made suggestions regarding technical direction.
Provided ongoing training sessions for staff members on securing their devices against potential network threats, resulting in heightened organizational security.
Enhanced network security through the deployment of robust firewalls, intrusion detection systems, and access control measures.
Reduced downtime with proactive maintenance, regular updates, and prompt resolution of technical issues.
Collaborated with cross-functional teams to ensure seamless integration of new technologies and applications.
Oversaw distribution of patches and new software releases to support network security and integrity.
Remediated security vulnerabilities by applying provided software patches or replacing vulnerable solutions with better alternatives.
Researched and recommended new technologies and strategies for improving system performance.
Managed risk assessments to evaluate the organization''s exposure to information security threats.
Actively participated in cross-functional meetings to provide expert guidance on information security matters during project development phases.
Enhanced information security by developing and implementing comprehensive policies, procedures, and training programs.
Conducted penetration tests regularly to identify vulnerabilities before they could be exploited by malicious actors.
Maintained up-to-date knowledge of industry advancements in technology, regulations, and best practices pertaining to information security management.
Developed incident response plans, enabling quick containment and recovery from cyber attacks.
Analyzed trends in cyber threats to develop proactive countermeasures against emerging attack vectors.
Supported business continuity efforts by ensuring appropriate backup solutions were in place for key systems.
Implemented multi-factor authentication solutions to strengthen access control for critical systems.
Managed life cycle replacement of hardware and software.
Operations Manager
Intelinet Systems
04.2018 - 07.2022
Delegating tasks to team members and empowering them to take on new challenges, while providing ongoing timely feedback and annual performance reviews that focus on their growth and professional development
Maintains and consistently demonstrates a general knowledge of company guidelines, processes, practices and procedures
Develop trends by monitoring and analyzing incoming calls, problems and support requests
Plans, coordinates and manages 20 employees for the on-time and on-budget successful completion of projects
Reviews project SOW, drawings and all technical project documents to ensure a clear understanding of work scope
Ensures projects are appropriately staffed for meeting project requirements
Identifies and analyzes any potential project risks and develops effective risk mitigation plans to eliminate or minimize the risk
Oversees recruitment and selection of personnel
Designed, created, and implemented support processes, including SLAs and escalation procedures for ensuring efficient incident management by Helpdesk staff
Designed and implemented security protocols for user management and terminated employees
Documented all processes and procedures to ensure consistency and repeatable success
Lead Desktop Support Specialist
Service King Collison Repair
09.2015 - 04.2018
Develop, implement and maintain a culture of continuous improvement around maintenance & support, tools and standards
Install, upgrade, support and troubleshoot Windows 7, 8, 10 and Microsoft Office suite and any other authorized desktop applications
Install, upgrade, support and troubleshoot for printers, computer hardware and any other authorized peripheral equipment
Performs general preventative maintenance tasks and preforms remedial repairs on computers, laptops, printers and any other authorized peripheral equipment
Customize desktop hardware to meet user specifications and site standards
Returns defective equipment/parts to maintenance inventory, documents customer repairs, maintains and restocks assigned parts inventory to insure proper spare parts levels
Responsible for monitoring, operating, managing, troubleshooting and restoring to service any terminal service client, personal computers (PC) or notebooks that has authorized access to the network
Email account administration, i.e., account creation and management and distribution
User account administration, i.e., account creation and management and password resets on Active Directory.
Education
Associates of Applied Science in Electrical Engineering Technology - Electrical Engineering
ITT Technical Institute
Richardson
01.2014
Skills
Identity and Access Management
Threat Intelligence
Security Awareness Training
Data Loss Prevention
Incident Response
Network Security
Agile framework
IT Infrastructure Management
ITIL Framework Understanding
Disaster Recovery Planning
Data Backup
Firewall Management
Security policy development
Timeline
Network and Security Manager
American Board Of Obstetrics And Gyncecology
07.2022 - Current
Operations Manager
Intelinet Systems
04.2018 - 07.2022
Lead Desktop Support Specialist
Service King Collison Repair
09.2015 - 04.2018
Associates of Applied Science in Electrical Engineering Technology - Electrical Engineering
ITT Technical Institute
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