Matthew Lindley
Innovien Solutions
Smithville,MS
1
Language
1
Certification
19
Years of experience
3
years of post-secondary education
Experienced with implementing comprehensive network security measures to safeguard data integrity. Utilizes advanced threat detection techniques and proactive vulnerability assessments to prevent security breaches. Track record of maintaining secure and efficient network environments through continuous monitoring and threat intelligence.
Work History
Network Security Engineer
1 Year 7 Months- Network traffic monitoring, firewall administration, writing polices and security profiles.
- Global communications with Application Admins in different business units.
- Asset maintenance with Illumio agents and updating certifications.
- Install Illumio segmentation firewall on Windows, Red Hat, AIX and Solaris platforms.
- Segmentation and Isolation with Layer 3 & Layer 4 routing of Assets across the Enterprise Environment
- Using Power BI to pull reports from Axonius
- Splunk logs for traffic analysis and firewall blocking
Dual Access Coordinator
1 Year 5 Months- Migration with End-to-End user support
- Create user accounts for Dual & Cross Business Units for Identity access management
- Azure Add, Remove & Modify security group access in Active Directory for user access
- Citrix accounts and configuration for new users
- Axonius for end-users transfer between business units
- Tier 2 SDO (Single Domain On-premises) with user accounts & device enrollment
- Tier 2 SSO (Single Sign-on) attributes with user accounts
- Splunk logs for login error reporting and firewall blocking
Customer Advocate I
1 Year 2 Months- Group Member Services Benefits and Claims for Blue Cross Blue Shield North America – Remote
- Tier 1 Internet services for Blue Cross Blue Shield website resetting End User Active Directory passwords
- Customer service listening to the problems and offering solutions to alleviate the experience for members
IT Analyst II
1 Year 8 Months- Tier 2 Software & Hardware repair break fix hardware issues Dell desktops, notebooks, and tablets
- Field Support in the Bellevue Washington area with Dell for Boeing
- IPhone & Samsung mobile software support: Activation, enroll/unenroll profiles, and encryption
- Installing Applications for Adobe Studios, CATIA (focal), Tableau, MATLAB, Simulink, and SAP
- Install and Registry Repair all Microsoft Applications
- Remote Application DameWare support
- Red Hat Linux Installation
IT Analyst I
5 Months- Driver Validation for new OS builds on desktops, notebooks, and tablets for all OEM's
- Asset inventory management of Desktops, Notebooks, and Tablets, for all OEM's
- Deployed machines to remote users in Portland campus North America for the employees of Daimler
IT Analyst II
3 Months- Remote application to remote support people around North America the employees at Intel
- Tier 2 level Diagnosis and Repair hardware parts for desktops, notebooks, and tablets for all OEM's
- ProjectWise Application support to create new project folders and Archived projects
- Edit or Reset End User profiles in Active Directory
- Driver and Network Validation Desktops, Notebooks, and Tablets, for all OEM's
- Networking Implementation and Troubleshooting
- Install and Registry Repair all Microsoft Applications
Audio & Video Technician
9 Months- Tier 1 support for Video cable receivers, data devices with internet services, telephone services, billing services and sales of products for Cox cable
- Customer service of listening to the problems and offering solutions to alleviate the experience
Data Center Technician
4 Months- Tier 2 Software & Hardware repair
- Remote services, Hardware Installation, Power Strips, KVM's, Routers, Railing, and Equipment troubleshooting for/on Microsoft main campus.
- De-Racked and Re-racked blade servers to official data center standards
- De-cabled and Re-cabled servers to official data center standards
- Lifted 75 pound servers
- Load balance power blocks per rack
- Fault Detection, Isolation and Restoration
- Troubleshooting networking connection issues both LAN and WAN
IT Analyst II
2 Years 3 Months- Tier 2 level Diagnosis and Repair hardware parts for Notebooks, Tablets, Desktops, and Servers all OEM's on Microsoft Main Campus
- Install and Repair all Microsoft Applications including Office 365 Public Beta version
- Operating Systems from Windows 3.1 to Windows 10
- IPSec & Terminal support Mac Devices for Windows Mobile and Xbox Live
- Time Management schedule issues to support over 5 to 8 buildings alone
- Travelled the USA for my Role to assist Remote Microsoft sites using Concur
- Installing Applications for Adobe Studios, CATIA (focal), Tableau, MATLAB, Simulink, and SAP
- Microsoft's internal Ticketing System known as ITSM
- Device Driver and Network Validation
- Echo and troubleshoot network issues while also Installing D-taps (direct line to the internet bypassing firewalls)
IT Field Tech I
6 Months- Build server racks
- Image system installs
- Complete office PC upgrade software and hardware
- Building network infrastructures for VOIP systems
- Implanting bank routing tables for the offices covering King Country Washington
IT Field Tech I
3 Years 1 Month- Installing all of the network cables for the offices all around Microsoft main campus inside cable rooms and server labs
- Tier 1 Level Diagnose and repaired hardware devices from desktops computers Desktop and Servers, Notebooks, Printers and Mac devices
- Optimizing network connectivity, diagnose problems and provide solutions by re-cabling data lines and bypassing problems to active data ports to make sure no work stop issues as they arise
- Setup, wire, and secured blade servers with lab migration teams
- Drove company vehicle
- De-Racked and Re-racked blade servers to official data center standards
- De-cabled and Re-cabled servers to official data center standards
- Remote services, Hardware Installation, Power Strips, KVM's, Routers, Railing, and Equipment troubleshooting/reboots
- Lifted 75 pound servers
- Troubleshooting networking connection issues both LAN and WAN
Education
Associate Degree - Network Services and Computing Systems
Skills
ServiceNow ITSM ticketing system
Disaster recovery planning
Hardware support on Server
Desktop
Notebook
Tablet
and Mobile devices
Security information and event management
Axonius Cybersecurity Asset Management
Splunk Cybersecurity Defense Analyst
Identity Access Management
Illumio Firewall and Palo Alto Firewall
Network security management
Certification
• CompTIA A+, Network+, Security+, and CySA+ Certifications
• Microsoft Azure Cloud AZ-900 certification
• OSHA 10 & 30 Certifications - General Industry
Languages
English
Native or Bilingual
Timeline
Network Security Engineer
Innovien Solutions
01.2025 - CurrentRead More
Dual Access Coordinator
Innovien Solutions
01.2023 - 06.2024Read More
Customer Advocate I
TTEC
10.2021 - 12.2022Read More
IT Analyst II
Apex Systems
08.2018 - 04.2020Read More
IT Analyst I
Insight Global
02.2018 - 07.2018Read More
IT Analyst II
Integrated Talent Strategies
09.2017 - 12.2017Read More
Audio & Video Technician
SITEL
11.2016 - 08.2017Read More
Data Center Technician
Apollo Inc
03.2014 - 07.2014Read More
IT Analyst II
Unisys
09.2011 - 12.2013Read More
IT Field Tech I
Global Resources Inc.
03.2011 - 09.2011Read More
IT Field Tech I
Corporate Moving Systems
04.2007 - 05.2010Read More
Bellevue Community College
Associate Degree from Network Services and Computing Systems
09.2006 - 03.2010Read More