Adnan Swallah
Westerville
Summary
Detail-oriented Data Center Technician Lead with a proven track record in overseeing data center operations and coordinating technical teams. Skilled in structured cabling, lifecycle management, and incident response, ensuring compliance with safety regulations. Recognized for strong communication skills and a commitment to operational excellence. Looking to contribute expertise and leadership to CBRE's Direct Line team.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Lead Technician
E2 Optics LLC
10.2024 - Current
- Installed LC, CAT6, and MPO/MTP cabling systems to enhance network performance.
- Directed technicians in precise cable dressing and validated patching processes.
- Conducted audits to troubleshoot and resolve connectivity issues promptly.
- Collaborated with engineers and project managers on technical deliverables.
- Mentored new technicians on best practices and safety procedures.
- Led daily Pre-Task Plans and toolbox talks prior to commencement of work.
Assembler
Mettler Toledo
09.2023 - 10.2024
- Assembled balances and scaling instruments per engineering specifications and quality standards.
- Interpreted blueprints, schematics, and drawings to follow specific assembly instructions.
- Operated hand tools and machinery to enhance efficiency in assembly tasks.
- Maintained a clean workspace to promote safety and operational efficiency.
- Executed hand and automatic assembly operations, managing software on components and assemblies.
- Adhered to health and safety regulations during daily operations.
- Trained new assemblers on best practices and standard operating procedures.
- Participated in team meetings to review production goals and address challenges.
Low Voltage Cable Technician
Kasapa Telecom
04.2018 - 06.2023
- Installed low voltage cabling for telecommunications across residential and commercial properties.
- Conducted thorough testing and troubleshooting of cable connections, ensuring optimal signal integrity.
- Maintained tools and equipment for efficient performance during installations.
- Delivered technical support regarding low voltage system functionalities and maintenance procedures.
- Documented installation processes while completing detailed service reports for records.
- Resolved customer complaints swiftly to enhance overall satisfaction.
- Trained junior technicians on effective low voltage cable installation practices.
- Followed strict safety protocols to reduce hazards during on-site work.
Education
Associate in Engineering Technology - Telecommunications Engineering
Ghana Telecommunications College
GhanaHigh School Diploma -
West Africa Senior High
Accra, Ghana03-2011
Skills
- Data center operations and facility management
- Cable troubleshooting
- Rack and stack management
- Asset tracking and inventory control
- Cabling and power management
- Collaboration and teamwork
- Network documentation
- SOP development and compliance support
- Schematic interpretation
- Safety compliance and training
- Effective communication
- Team leadership and workflow coordination
Accomplishments
- Led a team of operators to set the average fastest operation time and quality yield from start to finish.
Certification
- Audit Troubleshooting Training (E2IQ 123)
- OSHA 10 - Construction Safety and Health
- OSHA 30 - Construction Safety and Health
- Certified in Adult First Aid/CPR/AED - American Red Cross Training Services.
- Certificate in Installing Cabling Systems Act I - COMMSCOPE
- Certifying and Troubleshooting Premises Cabling Systems ACT II - COMMSCOPE
- Structured Cabling Infrastructure Design ACT III
- Certificate in Hyperscale/Cloud Data Center Product & Installation - COMMSCOPE
- Data Center Cabling Installation - COMMSCOPE
- Certificate in Pre Terminated Data Center Solution - COMMSCOPE
- Certificate in Fiber Optic Infrastructure Specialist - COMMSCOPE
Languages
English
Full Professional
Timeline
Lead Technician
E2 Optics LLC
10.2024 - Current
Assembler
Mettler Toledo
09.2023 - 10.2024
Low Voltage Cable Technician
Kasapa Telecom
04.2018 - 06.2023
Associate in Engineering Technology - Telecommunications Engineering
Ghana Telecommunications College
High School Diploma -
West Africa Senior High