Executed network systems installation and maintenance both on-site and remotely to ensure optimal performance and reliability.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Lead Technician
Wachter, Inc.
07.2022 - Current
Led installation, troubleshooting, and maintenance of network cabling infrastructure in retail and commercial environments
Installed, terminated, and tested Cat6, fiber, and coax cables for network connectivity
Ran low voltage cabling, including drilling concrete walls and performing limited conduit work
Ensured all cables were neatly tied and bundled according to safety regulations and industry standards
Installed cable support structures such as j-hooks, cable racks, and innerduct for organized network layouts
Conducted tests to verify operational status of newly installed cable systems and devices
Remotely accessed cameras, switches, and servers for technical support and troubleshooting
Led crews of 2-8 technicians, providing daily instruction, training, and project updates to management
Installed and configured network equipment including cameras, monitors, WAPs, servers, racks, switches, and alarms
Demonstrated strong knowledge of BICSI, NEC, and TIA/EIA standards for network infrastructure
Utilized blueprints and site maps for network design and installation planning
Provided network troubleshooting and support for POS systems and other networked devices
Lead Technician
Attenuus, Inc
03.2019 - 07.2023
Effective leader to perform various tasks to complete the job in a timely manner utilizing my experience with running, terminating, and testing CAT5E / 6, and coax.
Knowledge of installation and maintenance of CCTV / Access Control
Established experience working with deployed networks T-1 / DSL / Cable / Fiber handoffs / LTE
Experience with structured cabling installations based upon industry standards.
Experienced in POS systems, Kiosks, VoIP, Alarm, Digital Signage, and POTS.
Ability to troubleshoot networks using previous experience, logic, and common-sense principles
Lead Technician
SCS
02.2017 - 12.2019
Identified and installed Cat5, 5e, and 6 voice and data twisted pair cable for network infrastructure
Built cable pathways using J hooks, trays, slings, and ladder racks for organized network layouts
Terminated work/station outlets and patch panels, including 66/110 blocks
Tested and toned cables to ensure network connectivity and performance
Read blueprints for accurate network installation and setup
Badged to work in schools for secure network projects
IT Support Technician
Information Innovators Inc
06.2010 - 02.2018
Troubleshoot customer issues including hardware/software, orders, tracking, email, password resets, printer issues, and internet access
Configure PCs, software, and networks in commercial settings.
Provided remote technical support for account access and network connectivity problems
Resolved various remote access issues via phone, email, and chat support
Medic/Mechanic
US Army
02.2007 - 02.2015
Provided medical care for fellow soldiers as a United States Army Medic
Served as a mechanic for 2 years prior to becoming a medic
Demonstrated discipline and responsibility in high-pressure environments
Education
No Degree - GED
Holtville High School
Deatsville, AL
Bachelor of Science - Network Engineering
Western Governors University
Salt Lake City, UT
Skills
Assisted in troubleshooting software issues to enhance system performance Supported computer hardware installations and repairs Aided in the management of operating systems, including Windows Contributed to computer networking tasks and provided network support for seven years Helped with electrical wiring and telecommunication projects Delivered IT support and maintained effective communication skills Assisted in the development of network infrastructure and low voltage systems Collaborated on blueprints for six years and utilized Microsoft Word for documentation Operated AutoCAD for design projects and managed LAN and WAN configurations Provided typing support and utilized Active Directory for user management Supported data center operations and Ethernet configurations Assisted in network engineering and VoIP implementations Provided project management support and technical assistance Managed cabling and schematics for network support Utilized Autodesk for design tasks and maintained phone etiquette in customer interactions Supported remote access software for IT solutions
IT
Network support
Certification
Driver's License
JLA Badge
February 2018 to February 2022
JLA Badge to work in schools.
CompTIA Security+
CompTIA A+
CompTIA Network+
Military Service
Branch: United States Army
Rank: E5
February 2007 to February 2015
Mechanic and Medic in the army for 8 years. Responsible for my soldiers well being as well as the upkeep, maintenance, and repair of our vehicles; both gas and diesel.