Summary
Overview
Work History
Education
Skills
Timeline
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Adnan West

West Valley City

Summary

Dynamic and results-driven leader with a proven track record in identifying and nurturing talent to build high-performing teams for sustained success. Expertise in analyzing processes to eliminate obstacles and enhance operational efficiency, combined with a strong commitment to collaborative problem-solving. Adaptable and resourceful, thriving in fast-paced environments while effectively prioritizing tasks and multitasking to meet team objectives. Exceptional communication skills facilitate seamless interactions across all organizational levels, ensuring alignment with team goals and a steadfast commitment to delivering on customer promises.

Overview

8
8
years of professional experience

Work History

Process Assistant

Amazon
03.2024 - Current
  • Mentored peers on proper process execution techniques, helping them develop valuable skills that translated into career growth opportunities.
  • Assisted supervisors in workforce planning and resource allocation to ensure optimal staffing levels during peak periods.
  • Ensured compliance with safety regulations by conducting thorough audits and addressing potential hazards promptly.
  • Identified and resolved process issues to drive optimal workflow and business growth.
  • Collaborated with cross-functional teams to drive continuous improvement initiatives throughout the organization.
  • Facilitated knowledge sharing among team members, fostering a culture of collaboration and innovation.
  • Conducted training and change management processes to improve operations.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
  • Conducted root cause analysis for recurring issues, leading to targeted corrective actions that effectively resolved problems.

Learning Ambassador

Amazon
07.2023 - 03.2024
  • Improved trainee engagement by incorporating interactive activities and real-world examples in lessons.
  • Trained over 50+ newly hired associates to fill critical roles and maximize productivity for outbound.
  • Trained 50+ associates into indirect roles to help with Pick Support
  • Coached employees on best practices for maintaining high-quality standards throughout all processes.
  • Adapted teaching approaches based on feedback from peers and supervisors enabling continuous growth as an educator/leader.
  • Promoted a positive learning environment by establishing clear expectations and fostering strong communication with associates.

Process Guide

Amazon
05.2023 - 03.2024
  • Enhanced process efficiency
  • Implemented process improvements for increased productivity and cost savings.
  • Developed comprehensive training materials for new hires to ensure consistent understanding of processes.
  • Conducted thorough root cause analysis to identify areas for improvement in existing processes.
  • Performed regular audits to ensure compliance with established procedures and guidelines.
  • Reduced error rates by implementing robust quality control measures within critical processes.
  • Coached employees on best practices for maintaining high-quality standards throughout all processes.

Package Handler

UPS
05.2017 - 09.2022
  • Informal Leader.
  • Assisted in training new unloaders on proper techniques and procedures, fostering an atmosphere of teamwork and continuous improvement.
  • Followed safety regulations to maintain safe work environment.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.

Education

High school diploma -

Granger High School

Skills

  • Bi-lingual

  • Emotional intelligence

  • Outstanding communication skills

  • Adaptability

  • Time management

  • Organization

  • Music production

  • Workflow management

  • Operational efficiency

  • Cross-functional coordination

Timeline

Process Assistant

Amazon
03.2024 - Current

Learning Ambassador

Amazon
07.2023 - 03.2024

Process Guide

Amazon
05.2023 - 03.2024

Package Handler

UPS
05.2017 - 09.2022

High school diploma -

Granger High School

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Adnan West