Microsoft Office Suite
Alexandrea Dodson
Registered Nurse
Nashville ,Tennessee
Summary
Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
10
10
years of professional experience
6
6
Healthcare related certifications
Work History
Registered Nurse, Emergency Department
HealthTrust Workforce Solutions
02.2024 - 05.2024
- Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
- Reduced hospital readmissions through effective discharge planning, patient education, and follow-up care coordination.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Streamlined medication administration processes for increased safety and accuracy during busy shifts.
- Improved patient outcomes by consistently providing high-quality emergency care and implementing evidence-based nursing practices.
- Enhanced patient satisfaction by delivering compassionate, culturally sensitive care tailored to individual needs and preferences.
- Acted as a resource for colleagues by sharing clinical expertise, participating in educational opportunities, and serving as a preceptor for new nurses joining the Emergency Department team.
- Advanced patient education efforts by developing customized discharge instructions that addressed each individual''s unique health needs and promoted adherence to prescribed treatment regimens.
- Contributed to the creation of a positive work culture within the Emergency Department by actively participating in team-building activities, offering constructive feedback, celebrating successes, and fostering a sense of camaraderie among colleagues.
- Educated family members and caregivers on patient care instructions.
- Monitored medication dosages to prevent critical and potentially fatal patient incidents.
- Proficiently documented patient care into company's computer system using Meditech
- Cared for as many as 8 patients each day, quickly identifying concerns, controlling symptoms and providing expert emergency care.
Registered Nurse, Emergency Department
Totalmed
02.2023 - 12.2023
- Improved patient outcomes by consistently providing high-quality emergency care and implementing evidence-based nursing practices.
- Enhanced patient satisfaction by delivering compassionate, culturally sensitive care tailored to individual needs and preferences.
- Collaborated with multidisciplinary healthcare teams to develop comprehensive care plans for patients presenting with diverse medical conditions in the Emergency Department.
- Promoted safe and supportive environments for both patients and staff members by adhering to infection control protocols, maintaining equipment, and following safety guidelines.
- Reduced patient wait times by efficiently triaging patients based on acuity levels and prioritizing urgent cases.
- Upheld professional nursing standards and ethical principles when advocating for patients'' rights, respecting their autonomy, and maintaining confidentiality at all times.
- Teamed on trauma and emergency interventions involving serious head injuries, gunshot wounds, and thoracic trauma.
- Proficiently documented patient care into company's computer system using Soarian.
- Cared for as many as 15 patients each day, quickly identifying concerns, controlling symptoms and providing expert emergency care.
Registered Nurse, Emergency Department
Totalmed
03.2022 - 12.2022
- Improved patient outcomes by consistently providing high-quality emergency care and implementing evidence-based nursing practices.
- Enhanced patient satisfaction by delivering compassionate, culturally sensitive care tailored to individual needs and preferences.
- Promoted a safe and supportive environment for both patients and staff members by adhering to infection control protocols, maintaining equipment, and following safety guidelines.
- Facilitated smooth transitions of care by effectively communicating pertinent information during hand-offs and discharge planning.
- Advanced patient education efforts by developing customized discharge instructions that addressed each individual''s unique health needs and promoted adherence to prescribed treatment regimens.
- Upheld professional nursing standards and ethical principles when advocating for patients'' rights, respecting their autonomy, and maintaining confidentiality at all times.
- Teamed on trauma and emergency interventions involving serious head injuries, gunshot wounds, and thoracic trauma.
- Delivered important IV and venous medications to control symptoms and provide effective treatments.
- Monitored medication dosages to prevent critical and potentially fatal patient incidents.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Provided exceptional care to high-acute patients needing complex care such as ventilator management, extensive wound care and rehabilitation.
- Proficiently documented patient care into company's computer system using Epic.
- Cared for as many as 10 patients each day, quickly identifying concerns, controlling symptoms and providing expert emergency care.
Registered Nurse, Emergency Department
TNAA
11.2021 - 02.2022
- Improved patient outcomes by consistently providing high-quality emergency care and implementing evidence-based nursing practices.
- Enhanced patient satisfaction by delivering compassionate, culturally sensitive care tailored to individual needs and preferences.
- Demonstrated strong clinical reasoning skills when assessing patients'' conditions, initiating appropriate interventions, and escalating concerns to physicians as needed.
- Acted as a resource for colleagues by sharing clinical expertise, participating in educational opportunities, and serving as a preceptor for new nurses joining the Emergency Department team.
- Provided valuable support to families during critical situations by offering emotional support, answering questions, and assisting with decision-making processes related to their loved one''s care.
- Optimized patient flow within the Emergency Department by collaborating with charge nurses in coordinating bed assignments and discharges according to capacity constraints.
- Advanced patient education efforts by developing customized discharge instructions that addressed each individual''s unique health needs and promoted adherence to prescribed treatment regimens.
- Proficiently documented patient care into company's computer system using Meditech.
- Cared for as many as 12 patients each day, quickly identifying concerns, controlling symptoms and providing expert emergency care.
Registered Nurse, Emergency Department
TNAA
08.2021 - 11.2021
- Improved patient outcomes by consistently providing high-quality emergency care and implementing evidence-based nursing practices.
- Enhanced patient satisfaction by delivering compassionate, culturally sensitive care tailored to individual needs and preferences.
- Reduced patient wait times by efficiently triaging patients based on acuity levels and prioritizing urgent cases.
- Facilitated smooth transitions of care by effectively communicating pertinent information during hand-offs and discharge planning.
- Demonstrated strong clinical reasoning skills when assessing patients'' conditions, initiating appropriate interventions, and escalating concerns to physicians as needed.
- Optimized patient flow within the Emergency Department by collaborating with charge nurses in coordinating bed assignments and discharges according to capacity constraints.
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
- Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
- Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
- Implemented care plans for patient treatment after assessing physician medical regimens.
- Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
- Proficiently documented patient care into company's computer system using Cerner.
- Cared for as many as 9 patients each day, quickly identifying concerns, controlling symptoms and providing expert emergency care.
Registered Nurse, Emergency Department
Tristar Summit Medical Center
09.2019 - 08.2021
- Improved patient outcomes by consistently providing high-quality emergency care and implementing evidence-based nursing practices.
- Enhanced patient satisfaction by delivering compassionate, culturally sensitive care tailored to individual needs and preferences.
- Contributed to improved departmental performance metrics through prompt documentation of assessments, interventions, and patient responses in electronic medical records.
- Provided valuable support to families during critical situations by offering emotional support, answering questions, and assisting with decision-making processes related to their loved one''s care.
- Facilitated smooth transitions of care by effectively communicating pertinent information during hand-offs and discharge planning.
- Upheld professional nursing standards and ethical principles when advocating for patients'' rights, respecting their autonomy, and maintaining confidentiality at all times.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Teamed on trauma and emergency interventions involving serious head injuries, gunshot wounds, and thoracic trauma.
- Delivered important IV and venous medications to control symptoms and provide effective treatments.
- Monitored medication dosages to prevent critical and potentially fatal patient incidents.
- Provided exceptional care to high-acute patients needing complex care such as ventilator management, extensive wound care and rehabilitation.
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
- Evaluated patient histories, complaints, and current symptoms.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
- Proficiently documented patient care into company's computer system using Meditech.
- Cared for as many as 10 patients each day, quickly identifying concerns, controlling symptoms and providing expert emergency care.
Patient Registration Specialist
Parallon
12.2017 - 10.2019
- Improved patient satisfaction by efficiently registering patients and verifying their insurance information.
- Reduced registration errors through meticulous data entry and attention to detail.
- Streamlined the registration process for enhanced patient experience by implementing new software.
- Enhanced communication within the team, leading to improved efficiency in handling daily tasks.
- Verified insurance eligibility for patients quickly and accurately, reducing financial discrepancies between patients and providers.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Verified insurance coverage to confirm patient coverage for necessary medical services.
- Accurately inputted patient and insurance information into company's computer system using Meditech.
- Registered upwards of 40+ patient's daily using Meditech.
Insurance Verification Specialist
American Addiction Centers
07.2016 - 08.2017
- Enhanced claim processing efficiency by verifying insurance coverage and obtaining pre-authorizations for procedures.
- Reduced errors in billing by accurately maintaining patient records with updated insurance information.
- Improved communication between medical staff and patients by explaining insurance benefits and financial responsibilities.
- Streamlined workflow for medical providers by obtaining necessary referrals and authorizations for services.
- Made contact with insurance carriers to discuss policies and individual patient benefits.
- Verified client information by analyzing existing evidence on file.
- Assured timely verification of insurance benefits prior to patient procedures or appointments.
Patient Registration Specialist
Parallon
07.2014 - 07.2016
- Improved patient satisfaction by efficiently registering patients and verifying their insurance information.
- Reduced registration errors through meticulous data entry and attention to detail.
- Streamlined the registration process for enhanced patient experience by implementing new software.
- Collaborated with other departments to ensure a seamless transition from registration to treatment for patients.
- Provided exceptional customer service, addressing patient concerns and answering questions promptly and professionally.
- Managed high-volume patient traffic during peak hours, prioritizing tasks to maintain efficient workflow.
- Maintained strict compliance with HIPAA regulations while handling sensitive patient information.
- Strengthened relationships with healthcare providers by coordinating pre-authorization requirements for various procedures.
- Secured patient privacy by learning and following HIPAA regulations to keep organization compliant with relevant laws.
- Resolved scheduling conflicts to avoid double-booked appointments and provider availability issues.
- Accurately inputted patient and insurance information into company's computer system using Meditech.
- Upheld HIPAA regulations and standards for protecting patient information.
- Retrieved medical data for physicians and patients.
- Registered upwards of 40+ patient's daily using Meditech.
Education
Bachelor Of Science - Nursing
Cumberland University
Lebanon, TN05.2019
Skills
- Healthcare billing
- Chronic Disease Management
- Precepting
- Patient Management
- Lab result interpretation
Certification
BLS
ACLS
PALS
NIHS
CPI
TNCC
Software
Web Browsers
Social Media Management
Data Entry
Troubleshooting
Basic Graphic Design
Video Conferencing
Email and Calendar management
Quote
Success is often achieved by those who don’t know that failure is inevitable.
Coco Chanel
Interests
Technology
Creativity
Helping People
Career Advancement
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeLocation Preference
RemoteImportant To Me
401k matchPaid time offWork-life balanceCareer advancementPaid sick leaveHealthcare benefitsWork from home optionTimeline
Registered Nurse, Emergency Department
HealthTrust Workforce Solutions
02.2024 - 05.2024
Registered Nurse, Emergency Department
Totalmed
02.2023 - 12.2023
Registered Nurse, Emergency Department
Totalmed
03.2022 - 12.2022
Registered Nurse, Emergency Department
TNAA
11.2021 - 02.2022
Registered Nurse, Emergency Department
TNAA
08.2021 - 11.2021
Registered Nurse, Emergency Department
Tristar Summit Medical Center
09.2019 - 08.2021
Patient Registration Specialist
Parallon
12.2017 - 10.2019
Insurance Verification Specialist
American Addiction Centers
07.2016 - 08.2017
Patient Registration Specialist
Parallon
07.2014 - 07.2016
Bachelor Of Science - Nursing
Cumberland University