Jessica Armstrong
N. Chesterfield,VA
Summary
Organized and knowledgeable Registered Nurse experienced in treating and caring for patients. Successful in providing fast and accurate assessments and working calmly under pressure. Recognized for collaborating well with doctors to maintain top-notch healthcare practices.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Registered Nurse, Emergency Department
Bon Secours Richmond Community Hospital
09.2023 - Current
- Assessed, planned, implemented and evaluated nursing care for assigned patients.
- Monitored vital signs, administered injections, and provided assistance with medical procedures.
- Documented patient progress notes accurately and efficiently in the electronic medical record system.
- Collected lab specimens, ordering and interpreting diagnostic tests and lab results.
- Provided patient and family health education focusing on self-management, prevention and wellness.
- Assisted physicians during examinations or surgical procedures.
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Reduced patient wait times by efficiently triaging patients based on acuity levels and prioritizing urgent cases.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
Registered Nurse, Rehabilitation
Sheltering Arms Institute
11.2023 - Current
- Educated patients and their families on post-discharge care, promoting successful transitions to home environments.
- Collaborated with interdisciplinary teams to provide comprehensive care for patients in rehabilitation settings.
- Administered medications safely, adhering to strict protocols and ensuring proper dosages for each individual patient.
- Maintained accurate documentation of patient assessments, interventions, and outcomes in electronic medical records systems.
- Managed wound care effectively, utilizing appropriate dressings and techniques to promote healing and prevent infections.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
Licensed Practical Nurse
CJW Medical Center
10.2021 - 12.2023
- Observed changes in patient's condition and reported any significant changes to the registered nurse or physician.
- Administered medications and treatments according to established protocols.
- Performed physical assessments, including vital signs and health history documentation.
- Monitored vital signs, fluid intake and output levels, glucose levels, and other medical tests results.
- Maintained a safe environment by following infection control policies and procedures.
- Conducted regular rounds to assess the status of assigned patients.
- Adhered to facility policies and procedures while providing quality nursing care.
- Assisted patients with personal hygiene activities such as bathing, dressing, eating, grooming, and toileting needs.
- Interviewed patients to obtain medical history.
- Assembled and used catheters, tracheotomy tubes or oxygen suppliers.
- Prepared patients for examinations, tests or treatments and explained procedures.
- Cared for wounds, provided treatments, and assisted with procedures.
- Collaborated with interdisciplinary healthcare teams to ensure continuous quality improvement in patient care delivery.
Licensed Practical Nurse
Bon Secours St. Mary's Hospital
05.2021 - 09.2023
- Observed changes in patient's condition and reported any significant changes to the registered nurse or physician.
- Administered medications and treatments according to established protocols.
- Monitored vital signs, fluid intake and output levels, glucose levels, and other medical tests results.
- Provided patient care in accordance with physicians' orders and nursing standards of practice.
- Communicated effectively with patients, family members, healthcare team members, and other stakeholders regarding patient care plans or concerns.
- Collected and documented vital signs to track current patient conditions.
- Coordinated with doctors and registered nurses to develop care plans for patients.
- Answered patient and family questions to educate on optimal treatment procedures.
- Prepared patients for examinations, tests or treatments and explained procedures.
- Answered patients' calls to determine how to assist.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
- Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
- Measured and recorded patient height, weight and other vital signs.
Emergency Department Unit Secretary
Bon Secours St. Mary's Hospital
05.2018 - 05.2021
- Prepared new patient paperwork in advance to ensure prompt check-in upon arrival.
- Utilized a multi-line telephone system to answer incoming calls promptly, courteously, and efficiently.
- Assisted physicians with completing admission orders for patients being admitted from the Emergency Department.
- Responded quickly to emergency situations providing assistance when possible.
- Greeted patients and visitors, verified patient information, and scheduled appointments.
- Assisted with the registration process by entering patient information into the computer system accurately and timely.
- Handled sensitive information confidentially in accordance with HIPAA regulations.
- Monitored supplies inventory levels and ordered office supplies when necessary.
- Provided clerical support such as typing letters or reports, copying documents, and faxing forms as needed.
- Answered phone calls, responded to inquiries, and directed calls appropriately.
Patient Access Representative
VCU Health
10.2015 - 05.2021
- Applied HIPAA privacy and security regulations while handling patient information.
- Collected co-pays and other payments from patients at time of service.
- Answered phones promptly in a professional manner.
- Scanned documents into electronic medical records system.
- Greeted patients and visitors in a courteous and professional manner.
- Verified insurance coverage for services provided by the facility.
- Registered patients by completing face-to-face interviews to obtain demographic, insurance, and medical information.
- Obtained necessary signatures for privacy laws and consent for treatment.
- Created new patient accounts in EMR system as needed.
- Communicated financial obligations to patients and collected fees at time of service.
- Actively participated in team meetings and training sessions.
Education
Associate of Applied Science - Registered Nursing
Southside School of Health Sciences
08-2023
Diploma - Licensed Practical Nursing
St Marys School of Licensed Practical Nursing
03-2021
Associate of Arts - Business Administration
Bryant And Stratton College
06-2012
Skills
- Data Collection
- Wound Care
- Diabetes Management
- Healthcare Billing
- Patient Management
- Critical Care
- ADL Assistance
- Infectious Disease Control
- Chart Updating
- Patient Monitoring
- Taking Vitals
- Advanced Cardiac Life Support (ACLS) Certification
Certification
- Basic Life Support Certification (BLS)
- Advanced Cardiac Life Support Certification (ACLS)
- Pediatric Advanced Life Support (PALS)
Timeline
Registered Nurse, Rehabilitation
Sheltering Arms Institute
11.2023 - Current
Registered Nurse, Emergency Department
Bon Secours Richmond Community Hospital
09.2023 - Current
Licensed Practical Nurse
CJW Medical Center
10.2021 - 12.2023
Licensed Practical Nurse
Bon Secours St. Mary's Hospital
05.2021 - 09.2023
Emergency Department Unit Secretary
Bon Secours St. Mary's Hospital
05.2018 - 05.2021
Patient Access Representative
VCU Health
10.2015 - 05.2021
Diploma - Licensed Practical Nursing
St Marys School of Licensed Practical Nursing
Associate of Arts - Business Administration
Bryant And Stratton College
- Basic Life Support Certification (BLS)
- Advanced Cardiac Life Support Certification (ACLS)
- Pediatric Advanced Life Support (PALS)
Associate of Applied Science - Registered Nursing
Southside School of Health Sciences
Similar Profiles
Blandine AttignonBlandine Attignon
Intern at Bon Secours Richmond Community HospitalIntern at Bon Secours Richmond Community Hospital
Sandra PeaySandra Peay
Laboratory Manager at Bon Secours Richmond Community HospitalLaboratory Manager at Bon Secours Richmond Community Hospital
Jessica ArmstrongJessica Armstrong
Registered Nurse at Bon Secours Richmond Community HospitalRegistered Nurse at Bon Secours Richmond Community Hospital