Adolfo Fedrich
Service and customer support.
New York,NY
Summary
To secure a role where I can apply my training and experience in a suitable environment. Seeking an opportunity to collaborate with the right individuals at a professional level, fostering growth and enhancement of all my skills.
Overview
43
43
years of professional experience
Work History
Assistant Advisor
Long Island Business Institute
09.2022 - 11.2023
- Helped students overcome challenges during the application process, ensuring a smooth experience, Implemented effective problem-solving strategies to address individual concerns and optimize results, Management and development of applications for use by the institution, Served as the primary point of contact for inquiries, offering quick and accurate information to students, Demonstrated strong interpersonal skills to address concerns and provide comprehensive assistance.
Shift Manager
La Abundancia Bakery/Restaurant
04.2017 - 04.2021
- Enforced friendly and professional customer relations, Supervised product inventory, Expedited food to appointed tables at a fast pace and professional manner, Maintained order and cleanliness throughout shifts, Open and closed establishment handling cash drops and credit card batch, Aided waiter and general management team with diverse tasks whenever needed.
General Manager
Harlem Hand Carwash
07.2000 - 03.2016
- Oversee the functionality of all industrial equipment, Coordinate and manage personnel i.e., hiring and work-shifts distributed, Maintain order and cleanliness throughout shifts, Handled marketing and customer relations with efficacy and professionalism, Open and closed establishment handling cash drops and credit card batches
Proprietor/Partner/Supervisor
Licores San Viernes (St. Friday Liquors)
10.1980 - 01.1999
- Inventory specialist, Market and promotions, Open and close register in careful and detailed manner, Build customer relations with professional decorum.
Education
Hospitality Management -
Long Island Business Institute
New York, NYCustomer Service and Development -
Carvajal Foundation
Cali, Colombia01.1985
Business Administration and Management -
Carvajal Foundation
Cali, Colombia01.1980
Skills
- Car Wash POS Software
- Restaurant Management and Menu Expertise
- Customer Satisfaction and Service Excellence
- Business Development and Growth
- Quick Learner
- Team Player
- Politeness and Professionalism
- Proactive Approach
- Openness to Growth and Skill Application
Timeline
Assistant Advisor
Long Island Business Institute
09.2022 - 11.2023
Shift Manager
La Abundancia Bakery/Restaurant
04.2017 - 04.2021
General Manager
Harlem Hand Carwash
07.2000 - 03.2016
Proprietor/Partner/Supervisor
Licores San Viernes (St. Friday Liquors)
10.1980 - 01.1999
Hospitality Management -
Long Island Business Institute
Customer Service and Development -
Carvajal Foundation
Business Administration and Management -
Carvajal Foundation
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