Summary
Overview
Work History
Education
Skills
Timeline
Generic

Adolfo Ocaña

Santa Fe,NM

Summary

Seasoned in the fast food industry with hands-on experience in all areas including customer service, food preparation, and cash handling. Known for maintaining high standards of cleanliness and efficiency while delivering exceptional service to customers. Strong ability to learn new tasks quickly while demonstrating initiative and problem-solving skills. Successfully boosted customer satisfaction in previous role by ensuring timely order fulfillment and maintaining a welcoming environment.

Dedicated professional experienced in preparing food and serving customers in fast-paced environments. Skilled at managing high-volume sales without error. Trained in safe food-handling and good cleaning practices.

Energetic individual with background in fast food and counter service, skilled in efficient order handling and customer satisfaction. Demonstrated ability to maintain high cleanliness standards and manage inventory effectively, ensuring smooth operation of fast-paced environments. Known for strong communication skills and capability to work well under pressure, contributing positively to team dynamics and customer experience. Improved workflow through innovative organization methods, enhancing overall service speed and quality.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.

Overview

4
4
years of professional experience

Work History

Roofing Laborer

Roofing & Insulation Supply
Santa Fe, New Mexico
02.2024 - Current
  • Allocated material and labor resources to promote on-time and under-budget project completion.
  • Cleaned up debris from job sites after completion of each project.
  • Repaired existing roofs by replacing damaged or worn shingles, shakes or tiles.
  • Performed minor maintenance tasks on tools used in roofing operations such as cleaning, lubricating, and tightening components.
  • Inspected completed work for conformance to specifications.
  • Ensured proper safety procedures were followed while working on a rooftop.
  • Operated power tools such as drills and saws safely according to manufacturer's instructions.
  • Sealed seams with asphalt-saturated felt strips or cement mastic for protection against moisture.
  • Reviewed project blueprints and specifications to determine number of workers needed to complete jobs.
  • Installed flashing around chimneys, vents, and skylights according to specifications.
  • Displayed high standards for quality workmanship and routinely double-checked work.

Cook

Olive Garden
Santa Fe, NM
10.2023 - 01.2025
  • Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
  • Prepared a wide range of dishes according to menu specifications and chef instructions.
  • Took inventory counts before and after shifts to complete food inventory or storage sheets.
  • Prepared variety of foods according to exact instructions and recipe specifications.
  • Resolved customer complaints regarding food quality or services provided.
  • Interacted with waitstaff regarding special orders for customers with food allergies and gluten intolerance.
  • Set up and performed initial prep work for soups, sauces and salads.
  • Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
  • Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
  • Cleaned kitchen equipment, surfaces, utensils and dishes.
  • Maintained clean and orderly appearance throughout kitchen and dining area.

Red Lobster

Cook Prep Buck Up
Albuquerque, New Mexico
04.2021 - 01.2023
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Worked effectively in team environments to make the workplace more productive.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Completed day-to-day duties accurately and efficiently.
  • Worked with cross-functional teams to achieve goals.

Education

Some College (No Degree) - Clinical Laboratory Science

URN
Chihuahua, Chihuahua Mexico

Skills

  • Team collaboration
  • Customer relations
  • Cleaning
  • Teamwork and collaboration
  • Food safety measures
  • Food presentation
  • Menu memorization
  • Kitchen cook lines
  • Kitchen support
  • Food allergy awareness
  • Strong teamwork
  • Cleaning and sanitizing
  • Food preparation
  • Food safety
  • Hygiene practices

Timeline

Roofing Laborer

Roofing & Insulation Supply
02.2024 - Current

Cook

Olive Garden
10.2023 - 01.2025

Red Lobster

Cook Prep Buck Up
04.2021 - 01.2023

Some College (No Degree) - Clinical Laboratory Science

URN
Adolfo Ocaña