Adolfo Rivera

Manage a team of 18 CCTV and Access Control Technicians,

Recruit and train new techs.

Make quotations, design, and implement CCTV Surveillance Systems for Commercial and Residential clients.

Travel with a team of Installers or myself to client sites inside and outside California.

Program and install IP and Analog CCTV Systems and Access Control.

Manage all the steps of a project from the original visit, actual installation, and Post Installation Client Support.

Troubleshoot new and old systems.

• Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
• Maintained open communication by presenting regular updates on project status to customers.
• Tracked project and team member performance closely to quickly intervene in mistakes or delays.
• Reported regularly to managers on project budget, progress, and technical problems.
• Can operate all trade tools.
• Can operate Man aerial lift equipment.
• Can work in any environment or weather.
• Can work in high or secluded places like attics or roofs.
• Know how to pull and terminate, cox or Cat 6 cables with BNC or RJ45 Connectors.
• Can work as part of a Team or by myself.
• I am always proud of my work and take ownership of it.

• Created curriculum and planned course content and methods of instruction.
• Prepared students for tests by teaching relevant concepts and enforcing good test-taking skills.
• Provided individual mentoring and special tutoring to struggling students.
• Used positive reinforcement and provided clear feedback to help students succeed.
• Developed vocational training program curricula and objectives.
• Developed detailed daily lesson plans for activities.
• Helped supervisor establish and monitor individual and program objectives.
• Created and administered training calendar.
• Cultivate partnerships with vocational training companies when advocating for refugee placements.
• Supplemented instruction and increased student understanding with the use of audio-visual equipment and other technology.
• 80% of the students now work in the CCTV or IT Industry.

• Performed day-to-day LAN and WAN administration, maintenance, and support.
• Assisted with implementation and support of network monitoring tools.
• Monitored networks and network devices to resolve technical problems quickly.
• Provided detailed network diagrams and procedural guidelines
• CCTV Security Systems Implementation.
• Access Control Electronic and Mechanical Systems.
• Escalated emergency technical issues beyond knowledge to maintain optimum up-time.
• Provided detailed network diagrams and procedural guidelines.
• Recommended options for disaster recovery and remote access security.
• Oversaw development and maintenance of computer systems, server upgrades, and operating systems.
• Configured and performed troubleshooting with routing and switching protocols.
• Integrated data, voice, and video networks for use in multi-site installations.
• Integrated fixed wireless connectivity into facilities requiring high-speed networks.
• Diagnosed and resolved hardware and software issues.
• Maintained a flexible schedule and responded to after-hours and weekend emergencies.
• I was able to successfully create a Help Desk department that was able to serve over 200 tickets per day.