Summary
Overview
Work History
Education
Skills
Timeline
Generic

Adolfo R Sancho III

Des Plaines,IL

Summary

Experienced with vehicle diagnostics, maintenance, and repair. Utilizes technical expertise to identify and solve mechanical problems efficiently. Knowledge of industry standards and safety protocols ensures high-quality service and customer satisfaction.

Professional with extensive experience in customer service. Strong focus on team collaboration and achieving results. Adept at handling inquiries, resolving issues, and adapting to changing needs. Reliable with excellent communication and problem-solving skills.

Overview

5
5
years of professional experience

Work History

CSR/CST

Uhaul Moving And Storage
06.2022 - Current
  • Assisted customers in selecting appropriate moving supplies and services to meet their needs.
  • Processed rental agreements and transactions accurately using point-of-sale systems.
  • Managed high call volumes, maintaining a professional demeanor during peak hours and effectively multitasking in a fast-paced environment.
  • Maintained UBOX warehouse, driving forklift, inputting shipments (incoming and outgoing),

Diesel Mechanic

Grand Prairie Transit
10.2023 - 04.2024
  • Utilized hand tools and power tools to repair and maintain diesel engines according to industry standards.
  • Performed preventive maintenance on engines, transmissions, tires, and other vehicle systems.
  • Maintained detailed records of all repairs, parts replacements, and services performed for reference during future work.
  • Inspected and adjusted brakes, steering systems and wheel bearings to address related issues.

GSE Mechanic

Alliance Ground International
04.2020 - 10.2023
  • Started as a ramp agent loading and unloading planes with cargo.
  • Diagnosed and repaired ground support equipment to ensure operational efficiency.
  • Conducted routine maintenance checks on various aircraft support vehicles.
  • Collaborated with team members to troubleshoot mechanical issues effectively.
  • Implemented safety protocols during repairs and maintenance procedures.

Automotive Technician

Napleton Mazda of Palatine
09.2021 - 01.2023
  • Replaced gaskets, flushed coolant and performed tune-ups as part of minor vehicle maintenance.
  • Assisted in rebuilding, replacing and repairing vehicle parts such as engines, brakes, transmission lines, and electrical assemblies.
  • Raised vehicle on hydraulic jack or hoist to gain access to mechanical units bolted to underside of vehicle.
  • Inspected cars to diagnose problems and perform repairs.

Education

Certificate - Automotiive

Universal Technical Institute
Glendale Heights, IL
10-2009

Skills

  • Call center experience
  • Customer focus
  • Complaint handling
  • Critical thinking
  • Mechanical skills
  • Brake system service
  • Tire and wheel service
  • Suspension and steering service
  • Preventive Maintenance
  • Alignments experience
  • Forklift
  • warehousing

Timeline

Diesel Mechanic

Grand Prairie Transit
10.2023 - 04.2024

CSR/CST

Uhaul Moving And Storage
06.2022 - Current

Automotive Technician

Napleton Mazda of Palatine
09.2021 - 01.2023

GSE Mechanic

Alliance Ground International
04.2020 - 10.2023

Certificate - Automotiive

Universal Technical Institute
Adolfo R Sancho III