Dynamic Lead Bartender with over four years of experience in high-volume bars, specializing in crafting unique cocktails and delivering exceptional guest experiences. Proven expertise in team leadership, staff training, and operational management drives efficiency and boosts sales. A strong commitment to mixology, complemented by extensive knowledge of spirits and seasonal ingredients, ensures innovative beverage offerings. Recognized for fostering a welcoming environment while consistently maintaining high standards of service and presentation, prepared to contribute skills to a forward-thinking establishment that prioritizes quality and creativity.
Work History
Assistant Server, Server
6 Months
Marcel NYC | 03.2026 - Current
Delivered polished, attentive service in a high-end French dining environment, anticipating guest needs and maintaining exceptional hospitality standards.
Guided guests through French cuisine, menu selections, and beverage offerings while providing knowledgeable, personalized recommendations.
Managed multiple tables and service priorities simultaneously, ensuring accurate orders and attentive service during high-volume shifts.
Executed refined table service, including coursing, clearing, resetting, and coordinating dishes to ensure a seamless dining experience.
Collaborated with servers, chefs, sommeliers, and front-of-house staff to deliver timely and consistent service throughout each meal.
Demonstrated strong knowledge of ingredients, preparation techniques, allergens, and dietary accommodations to confidently address guest questions.
Built rapport with guests through professional, warm, and discreet service, contributing to a memorable fine-dining experience.
Upheld high standards of cleanliness, presentation, and service etiquette, contributing to the upscale dining experience at a New York establishment.
Managed 250-400 Covers per Day
Server, Head Bartender, Floor Manager
4 Years 6 Months
Bartaco | 03.2022 - Current
Developed progressive workspace for employees by coaching exceptional customer service and ethical standards.
Revitalized employee morale and work ethic by directly improving workplace culture, contributing to increased business performance and net profits.
Facilitated hiring and training of qualified staff to boost productivity and drive sales.
Created a positive and memorable experience for customers in a fast-paced and dynamic environment.
Led daily bar operations in an upscale craft cocktail environment, maintaining exceptional standards of service, presentation, and consistency.
Delivered bespoke guest experiences through thoughtful recommendations and in-depth spirit knowledge.
Demonstrated advanced knowledge of spirits, liqueurs, wine, beer, and non-alcoholic alternatives.
Executed high-volume service while maintaining precision and consistency in cocktail preparation.
Proficient in mixing a wide range of cocktails, from classic drinks to innovative house specials.
Efficiently served an average of 200+ customers per shift in a fast-paced, high-traffic environment.
Created and executed seasonal cocktail menus featuring house-made syrups, infusions, bitters, and fresh ingredients.
Expertly prepared and served a diverse range of cocktails, beers, and wine, consistently exceeding customer expectations.
Managed high-volume drink orders, ensuring accuracy and timely delivery, while maintaining a friendly and engaging demeanor.
Collaborated with team members to ensure smooth service flow and meet customer demands during peak hours.
Assisted in inventory management, monitored bar supplies, and placed orders to maintain stock levels.
Maintained operational flow by prioritizing tasks, reallocating staff as needed, and resolving bottlenecks in real time.
Server
5 Months
Exquisite Staffing Agency | 01.2025 - 06.2025
Delivered upscale, personalized service to guests in a high-end dining environment, ensuring an exceptional dining experience.
Anticipated guest needs proactively, providing discreet and attentive service without interrupting the dining experience.
Executed formal table settings and multi-course service with precision to enhance guest satisfaction and dining experience.
Coordinated with kitchen, sommelier, and management to deliver seamless service during peak hours and special events, contributing to overall guest enjoyment.
Executed formal table settings and multi-course service with precision, adhering to fine dining etiquette and timing.
Managed VIP clientele and private dining experiences, ensuring professionalism and attention to detail to exceed guest expectations.
Maintained poise and professionalism in a high-pressure environment while balancing multiple tables and custom requests.
Server, Bartender
2 Months
Phillipe Chow | 10.2023 - 12.2023
Delivered upscale, personalized service to guests in a high-end dining environment, ensuring an exceptional dining experience.
Leveraged knowledge of seasonal menus, wine pairings, and specialty cocktails to deliver tailored recommendations and effectively upsell premium items.
Assisted guests in finding a cocktail which aligned with their palate and preference.
Collaborated with kitchen, sommelier, and management to ensure seamless service during peak hours and special events, enhancing overall guest satisfaction.
Coordinated closely with kitchen, sommelier, and management to ensure seamless service during peak hours and special events.
Managed VIP clientele and private dining experiences with professionalism and discretion, ensuring exceptional service and attention to detail.
Handled VIP clientele and private dining experiences with professionalism, discretion, and attention to detail.
Maintained poise and professionalism in a high-pressure environment while balancing multiple tables and custom requests.
Prepared and served a variety of beverages, ensuring quality and consistency in presentation.
Sales Associate & Cashier
6 Months
Express Factory Outlet | 11.2020 - 05.2021
Received and restocked salesfloor with updated garments to ensure fresh inventory for customers.
Verified and honored sales prices and arranged for carry-outs to customer vehicles.
Verified sales prices and coordinated carry-outs to enhance customer satisfaction during checkout.
Monitored customer behavior and reported theft signs to support loss prevention initiatives.
Contributed to loss prevention efforts by observing customer behavior and reporting signs of theft.
Front End Coordinator, Cashier, Sales Associate
3 Years 5 Months
TJ MAXX | 10.2017 - 03.2021
Enhanced customer satisfaction by assisting with purchases, locating items, and enrolling customers in rewards programs.
Delivered exceptional customer service by helping customers find products, answering questions, and providing tailored advice.
Maintained accurate financial records by regularly counting and verifying cash drawers. by keeping drawers accurate utilizing financial management skills.
Executed company policies in merchandise processing through thorough inspections and efficient refund procedures.
Education
- Architecture
Pratt Institute | Brooklyn, New York | 01-2022
GPA: 3.1
Associate of Arts - General Courses
College Of Southern Maryland | La Plata, MD | 01-2021
Server Assistant/Tasting Room Attendant at Cooper's Hawk Winery and RestaurantServer Assistant/Tasting Room Attendant at Cooper's Hawk Winery and Restaurant