Adonel Fiedacan
San Diego,California
Summary
Dynamic leader with a proven track record at Chowking Restaurant, adept in inventory management and exceptional customer service. Excelled in staff supervision, fostering a positive work environment, and streamlining operations for efficiency. Demonstrated adaptability and problem-solving skills, significantly enhancing team productivity and customer satisfaction.
Overview
4
4
years of professional experience
Work History
Store Supervisor
Chowking Restaurant
8955 Mira Mesa Blvd, San Diego, CA
06.2024 - 12.2024
- Supervised daily operations by directing customer service, inventory and sales operations.
- Maintained high standards of store appearance by enforcing cleanliness guidelines, organizing merchandise displays, and scheduling routine maintenance tasks.
- Conducted inventory analysis to determine optimal stock levels.
- Supervised daily store activities to ensure smooth operations, proper staffing levels, and adequate inventory control.
- Educated and trained staff to equip with knowledge about products, customer service and store policies.
- Handled escalated customer complaints professionally, offering appropriate resolutions to ensure satisfaction and maintain positive brand reputation.
- Supervised associates by providing direction and instruction for stocking shelves, rotating stock, and receiving deliveries.
- Managed cash handling processes accurately to maintain financial integrity within the store''s daily transactions.
- Developed a positive work environment by fostering teamwork, providing regular feedback, and acknowledging employee accomplishments.
- Managed supply chain by ordering products from suppliers, and requiring on-time delivery.
Store Crew (Back Of House)
Chowking Restaurant
8955 Mira Mesa Blvd, San Diego, CA
05.2022 - 06.2024
- Quickly learned new recipes to keep up with the changing menu.
- Kept the kitchen clean and well organized in order to move efficiently.
- Restocked ingredients and made backups for premade foods to prepare for rush hour.
- Multi tasked in high stress situations.
- Cooked and prepared dishes in a timely manner.
- Trained new employees on kitchen standards
Kitchen Helper
Panda Express
8120 Mira Mesa Blvd, San Diego, CA
10.2023 - 05.2024
- Followed supervisor instructions to complete tasks on time.
- Cleaned and organized kitchen stations to promote team efficiency.
- Enhanced kitchen efficiency by assisting with meal preparation and ensuring timely food delivery to customers.
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
- Supported a clean and organized workspace by performing daily kitchen maintenance tasks, contributing to a safe work environment.
- Optimized workflow in the kitchen by effectively juggling multiple responsibilities under high-pressure situations, resulting in smooth operations.
- Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
- Followed recipes and chef instructions to prepare food correctly.
- Pushed, pulled and transported large loads and objects.
- Maintained composure and work quality while under stress.
- Lifted and carried heavy materials.
Store Crew (Front of House)
Chowking Restaurant
8955 Mira Mesa Blvd, San Diego, CA
03.2021 - 05.2022
- Worked effectively in fast-paced environments.
- Handled transactions in high stress situation to take orders efficiently.
- Worked independently and collaboratively in a team environment.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Strengthened communication skills through regular interactions with customers.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Education
High School Diploma -
Mira Mesa High School
10510 Marauder Way, San Diego, CA 9212606-2022
Skills
- Inventory management
- Customer service
- Staff supervision
- Multitasking and organization
- Store opening and closing
- Store maintenance
- Problem-solving
- Employee training
- Cash management
- Restocking oversight
- Supply ordering
- Adaptable to changing demands
Languages
Tagalog (Filipino)
Native or Bilingual
Timeline
Store Supervisor
Chowking Restaurant
06.2024 - 12.2024
Kitchen Helper
Panda Express
10.2023 - 05.2024
Store Crew (Back Of House)
Chowking Restaurant
05.2022 - 06.2024
Store Crew (Front of House)
Chowking Restaurant
03.2021 - 05.2022
High School Diploma -
Mira Mesa High School