Hardworking and passionate job seeker with strong organizational skills eager to secure a position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Savvy expert experienced in troubleshooting computer hardware and software issues in customer-focused environments. Possesses comprehensive knowledge of standard operating systems, networking protocols and technical support procedures. Skilled in identifying and resolving complex technical problems.
Overview
19
19
years of professional experience
Work History
Detention Officer
Joe Corley Ice Processing Facility
04.2018 - Current
Regularly conducted security and sanitation checks.
Supervised and controlled behavior of inmates.
Transported prisoners throughout facility and off-site to medical appointments and court appearances.
Maintained security and welfare of prisoners inmate detention facility.
Enforced rules and regulations to maintain order among inmates.
Established positive working relationships and maintained boundaries with resident offenders.
Interviewed inmates to obtain information and evidence.
Processed prisoners through appropriate identification and documentation processes as part of facility booking procedures.
Responded promptly to emergency situations and provided medical aid.
Wrote daily reports and maintained logs of inmate activities and behaviors.
Took custody of prisoners from arresting officers to begin processing into detention facility.
Transported inmates to and from court hearings, medical appointments and other locations.
Supervised inmates during meals, recreation and other activities.
Processed visitors and attorneys arriving to see prisoners.
Processed inmates by taking photographs and fingerprints.
Assisted in intake and release of inmates.
Conducted physical searches of prisoners and premises in search of weapons and contraband.
Built solid relationships with staff and residents to keep institution safe and secure.
Responded to inquiries from inmates and other members of public.
Provided assistance and guidance to inmates regarding daily activities.
Developed and implemented inmate rehabilitation and reintegration programs.
Searched building and grounds, living quarters, and work areas for contraband.
Physically restrained prisoners during prisoner altercations using leverage holds and legal force.
Prepared reports to document incidents and violations.
Transportation Security Officer
TSA
11.2021 - 03.2022
Coordinated with security personnel throughout facility via device communication, updating colleagues on situations requiring attention or action.
Managed team of trained security professionals engaged in anti-terrorism activities.
Identified and challenged potentially unauthorized individuals for screening and detention in order to prevent access to restricted areas.
Controlled situations resulting from security breaches by engaging and containing suspects until police or other security personnel arrived.
Manually screened passengers unable to pass through metal detectors or who triggered alarms.
Used explosive detection machines and chemical swab systems to identify potential hazards.
Directed passengers navigating screening process, providing additional support to individuals exhibiting difficulties.
Safeguarded transportation operations at commercial airports and railway stations.
Acted quickly during emergency situations to reduce opportunity for damage and injury.
Discretely observed behavior and demeanor of travelers and staff to screen for suspicious actions.
Operated X-ray screening machines and tools to screen people, containers, and personal belongings for potential hazards and weapons.
Responded to critical security incidents by applying standard operating procedures designed to minimize loss of life and damage to property.
Screened over 4000 passengers per day by verifying ID's and boarding passes.
Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
Interacted with public to give directions, explain rules, and regulations and respond to inquiries.
Maintained awareness and focus to identify potentially life-threatening objects or weapons of mass destruction.
Adhered to strict screening techniques and procedures while conducting human screenings.
Assisted with deployment of advanced technology and equipment for screening purposes.
Collaborated with area law enforcement and federal investigators to support safe fugitive apprehensions and coordinate investigations.
Performed pat-downs to look for unauthorized materials and weapons.
Monitored security checkpoints for compliance with applicable security protocols.
Use microsoft to document and create incident reports.
Prevented attempted fraud by validating passengers' tickets and assessing photo identification to confirm identity.
Operated scanning equipment to view internal structures of luggage, purses and other bags to check for prohibited items.
Engaged in casual conversations with individuals to assess and analyze behaviors.
Developed and maintained positive rapport with passengers and other airport personnel.
Attended daily briefings with supervisors to discuss issues with security screening processes.
Operated x-ray machines, hand wands, and advanced imaging technology to conduct screening of passengers and baggage.
Authenticated boarding passes, identification, and passports to prevent fraudulent travel.
Corrections Officer
Texas Department Of Criminal Justice
09.2004 - 04.2018
Enforced regulatory compliance while managing visual inspections, work crew accountability, illegal substance checks, alcohol sensor testing and gate-locking procedures.
Oversaw and maintained custody of 400 inmates in maximum security.
Arranged library visits, work assignments, family visits and counseling appointments for prisoners.
Received and processed inmates into custody of institution by searching prisoners and taking charge of personal property.
Reduced escape attempts, crimes and other hazardous activity through close observation and situational awareness.
Examined incoming and outgoing mail to detect contraband.
Routinely counted inmates and in response to potential security breaches.
Mitigated risks and emergency response delays by monitoring weapon inventory controls.
Streamlined operational efficiencies by effectively maintaining daily shift activity logs.
Drove passenger vehicles and trucks to transport inmates to other institutions, courtrooms, hospitals and work sites.
Effectively interacted with staff, offenders, visitors and public to maintain security within facility.
Documented prisoner identification, charges and inmate disturbance incidents.
Maintained safety and security of staff and public by applying defensive techniques and physical restraints.
Conducted pat downs and strip searches of inmates and visitors to prevent contraband from entering facility.
Monitored radio transmissions between staff to respond immediately to directions and emergencies.