Steven Heinze
Salina,OK
Summary
Results-driven detention officer with a focus on crisis management, communication, and team collaboration. Successfully implemented training programs and conflict resolution strategies to enhance facility safety and operational efficiency.
Overview
15
15
years of professional experience
Work History
Detention Officer
MAYES COUNTY SHERIFF DEPARTMENT
Pryor, OK
11.2023 - Current
- Supervised detainee activities to ensure compliance with facility regulations.
- Conducted regular inspections of detention areas for safety and security breaches.
- Assisted in processing new detainees, including documentation and orientation procedures.
- Managed inmate transportation to court appearances and medical appointments safely.
- Collaborated with law enforcement personnel during routine operations and emergency situations.
- Implemented conflict resolution strategies to maintain order among detainees.
- Trained junior officers on facility protocols and emergency response techniques.
- Monitored surveillance systems to detect and respond to incidents promptly.
- Responded swiftly to emergency situations with appropriate use of force when necessary to protect both inmates'' well-being and facility security.
- Processed inmates by taking photographs and fingerprints.
- Managed daily operations, including supervising inmate work details, meal distribution, and recreational activities.
- Wrote daily reports and maintained logs of inmate activities and behaviors.
- Attended to feeding, housing, and physical well-being of inmates.
- Regularly conducted security and sanitation checks.
- Made rounds at specified intervals and conducted head counts and roll calls.
WATER DEPARTMENT SUPERINTENDENT
BRAGGS PUBLIC WORKS AUTHORITY
Braggs, OK
07.2023 - Current
- Led daily operations, ensuring compliance with safety regulations and municipal standards.
- Developed maintenance schedules to optimize equipment efficiency and reduce downtime.
- Supervised project planning and execution for infrastructure improvements and repairs.
- Coordinated resources and personnel to achieve timely completion of public works projects.
- Implemented training programs for staff, enhancing team performance and service delivery.
- Analyzed operational processes, identifying areas for improvement in workflow efficiency.
- Managed budget allocations for various projects, ensuring cost-effective resource utilization.
- Established successful procedures for day-to-day operations and long-term planning.
- Collaborated with architects, engineers, and contractors to achieve seamless project execution.
- Mentored junior staff, leading to increased productivity and improved teamwork throughout the organization.
- Conducted regular site inspections to maintain compliance with industry regulations and standards.
- Scheduled and supervised maintenance and repair of equipment, buildings and grounds.
- Resolved conflicts between staff and customers swiftly and professionally.
- Analyzed reports to identify areas of improvement and implement corrective action.
- Evaluated subcontractor performance regularly, ensuring adherence to contract requirements and maintaining accountability throughout the lifecycle of each project.
- Trained workers in proper methods, equipment operation and safety procedures.
Volunteer Firefighter
Salina Fire Department
Salina, OK
06.2011 - Current
- Responded to emergency calls, providing immediate support in firefighting and rescue operations.
- Operated firefighting equipment, ensuring proper use and maintenance during emergency responses.
- Conducted fire safety inspections, identifying hazards and recommending corrective actions to enhance safety.
- Collaborated with team members to execute training drills, improving overall operational readiness and efficiency.
- Led community outreach initiatives, educating residents on fire prevention and safety measures through workshops.
- Upheld high levels of readiness while on call, ensuring timely response to any potential emergencies.
- Assisted in reducing property damage during fires with strategic placement of ladders, hoses, and other firefighting equipment.
- Assessed and repaired fire extinguishers and various fire equipment for stations.
- Responded to emergency medical calls to perform lifesaving procedures and other emergency medical services.
- Documented emergency calls and equipment maintenance to enable tracking history and maintain accurate records.
- Collaborated with other emergency responders on scene to establish adequate fire suppression.
- Participated in community outreach programs to raise awareness of fire prevention and safety measures.
- Inspected apparatus, equipment, grounds, and stations for proper order and condition.
- Laid and connected hoses, held nozzles and directed water streams as part of fire suppression activities at active scenes.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Developed and maintained courteous and effective working relationships.
City Worker/Interim Superintendent
CHOUTEAU PUBLIC WORKS AUTHORITY
Chouteau, OK
08.2018 - 10.2023
- Operated heavy machinery for road maintenance and repair projects.
- Conducted routine inspections of city infrastructure to ensure safety compliance.
- Collaborated with team members to execute efficient waste management strategies.
- Assisted in the development of community service initiatives for local improvement projects.
- Trained new hires on best practices for equipment operation and safety protocols.
- Implemented process improvements that enhanced operational efficiency in public works tasks.
- Led maintenance teams during emergency response situations to restore city services promptly.
- Managed inventory of tools and materials to ensure availability for ongoing projects.
- Maintained, repaired and installed traffic signs, route markers, and pavement markings.
- Helped keep city running smoothly in winter with prompt snow and ice removal.
- Operated basic highway maintenance and traffic equipment to sustain, repair and clean highways and right-of-ways.
- Entered job information into work management system.
- Provided training opportunities for staff members to encourage professional development and maintain high levels of expertise within the workforce.
- Promoted environmental sustainability through waste management, recycling initiatives, and public education campaigns.
- Operated all heavy equipment properly according to employer safety specifications.
- Filled potholes and smoothed out rough surfaces.
- Safely controlled traffic in high-volume areas during roadwork projects and repairs.
- Cleaned and graded ditches, drainage structures, highway shoulders and slopes.
- Supervised daily operations of public works projects to ensure compliance with safety standards.
- Managed vendor relationships to secure timely supply of materials, supporting uninterrupted project progression.
- Resolved conflicts between staff and customers swiftly and professionally.
- Trained workers in proper methods, equipment operation and safety procedures.
Detention Officer
Mayes County Sheriff Department
Salina, OK
08.2016 - 08.2018
- Provided support to inmates by addressing their concerns promptly and professionally while maintaining facility rules and regulations.
- Supervised and controlled behavior of [Number] inmates.
- Facilitated positive relationships between staff members through open communication channels, fostering a cohesive team environment.
- Participated in regular audits and inspections of facility operations, demonstrating a commitment to maintaining high standards of safety, security, and efficiency within the detention center.
Education
High School Diploma -
Salina High School
Salina, OK05-2009
Skills
- Patience and tolerance
- Emergency response
- Physical restraint
- Behavioral observation
- Body and cell searches
- De-escalation techniques
- Key control
- Restraint techniques
- Security procedures
- Inmate supervision
- Headcounts
- Report preparation
- Inmate monitoring
- Surveillance
- Mental alertness
- Crisis intervention
- Crisis management
- System recordkeeping
- Gate control
- Record maintenance
- Inmate observation
- Disturbance management
- Inmate escorting
- Inmate control
- Prisoner escort
- Court operations support
- Defensive techniques
- Self-defense techniques
- Incident investigation
- Decision-making
- Adaptability and flexibility
- Effective communication
- Active listening
- Team collaboration
- Organizational skills
- Reliability
- Problem-solving abilities
- Teamwork
- Chemical handling
- Backwash procedures
- Water testing
- Filter operation
- Laboratory testing
- Valve operation
- Report writing
- Water quality analysis
- Water treatment technologies
- Equipment operation
- Sample collecting
- Process control
- Water distribution
- Analyzing water quality
- Wastewater management
- System monitoring
- Disinfection methods
- Chlorination systems
- Documentation skills
- Flow measurement
- Corrective action implementation
- Calibrating instruments
- Hazardous materials handling
- Preventive Maintenance
- Instrument Calibration
- Sampling techniques
- Pump operation
- EPA regulations
- Water purification management
- Adjusting chemical levels
- Pressure control
- Water purification systems
- Plant inspection
- Problem-solving
- Medical response
- Medical equipment usage
- Emergency scene management
- Vehicle extrication
- Firefighting activities
- Emergency medical treatment
- Firefighting
- Community relations
- Emergency management
- Search and rescue techniques
- Emergency medical response
- Radio communication proficiency
- Fire pump operation
- Fire hose deployment
- Apparatus inspection
- Fire prevention
- Public education
- Emergency support
- Map reading and navigation
- Patient care documentation
- Fire safety regulations
- Life support services
Timeline
Detention Officer
MAYES COUNTY SHERIFF DEPARTMENT
11.2023 - Current
WATER DEPARTMENT SUPERINTENDENT
BRAGGS PUBLIC WORKS AUTHORITY
07.2023 - Current
City Worker/Interim Superintendent
CHOUTEAU PUBLIC WORKS AUTHORITY
08.2018 - 10.2023
Detention Officer
Mayes County Sheriff Department
08.2016 - 08.2018
Volunteer Firefighter
Salina Fire Department
06.2011 - Current
High School Diploma -
Salina High School