Salyse Anderson
Natchez,MS
Summary
Versatile and results-oriented professional with a strong background in customer service and security, notably at Corecivic Inc. Excelled in high-stress situations, demonstrating exceptional problem-solving abilities and patience. Skilled in cash handling and critical thinking, significantly enhancing operational efficiency and safety. Proven track record of fostering teamwork and maintaining professionalism under pressure.
Overview
5
5
years of professional experience
Work History
Detention Officer
Corecivic Inc.
09.2023 - 07.2024
- Responded swiftly to emergency situations with appropriate use of force when necessary to protect both inmates'' well-being and facility security.
- Improved facility safety by performing thorough inspections of cells, common areas, and property for contraband or damage.
- Conducted physical searches of prisoners and premises in search of weapons and contraband.
- Managed daily operations, including supervising inmate work details, meal distribution, and recreational activities.
Entertainment Staff Member
Walmart
09.2022 - 04.2023
- Assisted coworkers when needed to ensure all tasks were completed efficiently, fostering teamwork within the store environment.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Increased customer satisfaction by providing excellent product knowledge and timely assistance on the sales floor.
- Answered questions about store policies and addressed customer concerns.
- Assisted in inventory management, accurately tracking stock levels and aiding in restocking efforts for seamless replenishment of merchandise.
Customer Service Representative
Loss Prevention Services Limited
09.2022 - 09.2022
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Cashier
Walmart
03.2021 - 07.2021
- Supported stocking efforts by organizing shelves near the front end cashier area, maintaining a visually appealing presentation of merchandise.
- Addressed customer concerns promptly, resolving issues and maintaining strong relationships with patrons.
- Assisted in training new cashiers, sharing best practices and helping them become proficient in their roles.
- Approached every question or concern with calm and level-headed approach.
Cashier
KFC Restaurant
07.2020 - 08.2020
- Greeted customers entering store and responded promptly to customer needs.
- Prepared fresh and appetizing food items in accordance with established recipes and guidelines.
- Greeted customers with smile and provided helpful suggestions.
Cashier
SouthSide MarketPlace Consulting
05.2019 - 06.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
Natchez High School
Natchez, MS05.2020
Skills
- Behavioral observation
- Patience and Tolerance
- Customer Service
- Work Ethic and Integrity
- Patience and Empathy
- Time management skills
- Cash Handling
- Professionalism and Courtesy
- Basic Math Competence
- Problem-solving abilities
- Active Listening
- Critical Thinking
Timeline
Detention Officer
Corecivic Inc.
09.2023 - 07.2024
Entertainment Staff Member
Walmart
09.2022 - 04.2023
Customer Service Representative
Loss Prevention Services Limited
09.2022 - 09.2022
Cashier
Walmart
03.2021 - 07.2021
Cashier
KFC Restaurant
07.2020 - 08.2020
Cashier
SouthSide MarketPlace Consulting
05.2019 - 06.2020
High School Diploma -
Natchez High School
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