Adonyas Taye
Superior,WI
Summary
Adaptable Front Office Assistant dedicated to providing first-rate attention to guest needs. Versed in quickly and accurately answering questions, offering information and completing quick check-in or check-out services. Delivers dynamic service and fosters positive relationships with guests and coworkers.
Overview
3
3
years of professional experience
Work History
Front Desk Assistant
VNSC
Superior, WI
01.2021 - Current
- Welcomed large volume of guests and improved overall customer service
- Reviewed safety, health and sanitation processes throughout areas and enforced rules to promote security and safety
- Maintained important files, running reports and delivering updates on occupancy and revenue
- Produced and distributed memos, newsletters and other forms of communication
- Received incoming calls and coordinated with staff to fulfill customer requests.
Gym Front Desk Assistant
MWC
Superior, WI
09.2022 - 05.2023
- Cleaned and sanitized locker room to complete station assignments, wiping down gym equipment and restocking supplies
- Answered phones, issued equipment and completed guest check-in
- Returned equipment to proper locations and re-racked weights, equipment and accessories
- Built relationships with members and guests and created welcoming and warm environment that promoted future visits
- Participated in ongoing training to enhance job skills and knowledge
- Prioritized and organized tasks to efficiently accomplish service goals.
Wow Orientation Leader
Uw-superior
Superior, WI
09.2022 - 10.2022
- Provided orientation to new students and their families, explaining the university policies and procedures.
- Mentored students on successful strategies for integrating into college life.
- Planned and facilitated evening activities to promote student social connection development.
- Organized events for admitted students to meet faculty members from their departments.
- Led small group discussions on topics such as time management, study skills, career planning, financial aid, and health services.
- Served as a resource for new students seeking assistance in navigating university systems or services.
Education
Bachelor of Science - International Business And Finance
University of Wisconsin - Superior
Superior, WI05.2025
Skills
- Leadership
- Event planning
- Creativity
- Word processing
- Management
- Coordination
- Data Entry
- Customer Service
- Scheduling
- Multitasking and Organization
Accomplishments
Consistently maintained high customer satisfaction ratings.
Got the School of Business and Economics sophomore high achievement.
Languages
- English
- Amharic, Native/ Bilingual
Affiliations
Black Student Union, Member
- Organized and led a successful panel discussion on Black people history.
- Coordinated a campus-wide boujee dinner event showcasing Black culture and its impact on the community.
- represented the Union at event or meeting, contributing to the organization's visibility on campus
School of Business and Economics Club, Member
- Managed club finances, increasing fundraising efforts by a good percentage.
- Initiated and led business student mentorship programs, providing valuable guidance and support to students
- Coordinated an educational event focused on the business world, enhancing the knowledge of business students.
Timeline
Gym Front Desk Assistant
MWC
09.2022 - 05.2023
Wow Orientation Leader
Uw-superior
09.2022 - 10.2022
Front Desk Assistant
VNSC
01.2021 - Current
Bachelor of Science - International Business And Finance
University of Wisconsin - Superior