Adora Garcia
Dade City
Overview
15
15
years of professional experience
Work History
Office Manager
Mango Family Cleaners
Zephyrhills
02.2019 - 01.2023
- Sorted and organized laundry for efficient processing and timely service.
- Operated washing machines and dryers following safety and operational procedures.
- Maintained cleanliness of work areas to ensure a safe environment.
- Handled delicate fabrics using appropriate washing and drying techniques.
- Folded, hung, and packaged items neatly for customer pickup or delivery.
- Provided assistance to other team members when required.
- Folded clean clothes from the dryer into stacks ready for delivery or storage.
- Ensured facility is clean and organized at all times.
- Sorted articles according to color, fabric type, size and cleaning instructions.
- Operated washing machines, dryers, and other laundry equipment in accordance with safety protocols.
- Assisted customers by providing information on services, pricing and product availability.
- Pressed clothing using an ironing board, steam press or hand-held steamer.
- Loaded items into washers according to specified settings and detergent measurements.
- Managed time efficiently to meet tight deadlines.
- Checked incoming orders against invoices to ensure accuracy of delivery.
- Unpacked shipments of new merchandise received from vendors and suppliers.
- Loaded carts with clean linen to transport to designated storage areas.
- Applied bleaching powders to spots and sprayed tough stains with stain removers to rid stains and dirt content from articles.
- Took payment for completed services and issued receipts with cash register or POS system.
Waitress
Sonnys Real Pit BBQ
Wesley Chapel
10.2015 - 06.2017
- Provided exceptional customer service in a fast-paced dining environment.
- Took and processed orders accurately using point-of-sale systems.
- Maintained cleanliness and organization of dining area and utensils.
- Collaborated with kitchen staff to ensure timely food delivery.
- Assisted in training new team members on service protocols.
- Took orders for food and drinks and delivered them to guests.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
- Organized take-out orders efficiently according to customer requests.
- Bussed tables as needed during peak hours.
- Prepared checks accurately and processed payments promptly.
- Communicated daily specials to customers.
Sever
Edwinola, The
Dade City
02.2008 - 03.2013
- Provided friendly and efficient customer service to enhance dining experience.
- Managed multiple tables while ensuring timely food and beverage delivery.
- Collaborated with kitchen staff to ensure accurate order preparation.
- Maintained cleanliness and organization of dining area throughout shifts.
- Assisted in training new staff on service standards and menu knowledge.
- Handled customer inquiries and resolved issues promptly and professionally.
- Processed cash and credit transactions accurately during busy shifts.
- Developed positive relationships with regular customers through friendly conversation.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Took orders for food and drinks and delivered them to guests.
- Greeted customers, answered questions, and recommended specials to increase profits.
Education
GED -
Wesley Chapel High School
Wesley Chapel, FL05-2024
Skills
- Office management
- Customer service
- Time management
- Inventory control
- Problem solving
- Attention to detail
- Guest relations
- Table bussing
- Check payment processing
- Menu memorization
- Team collaboration
- Organizational skills
- Food safety
- Liquor, wine, and food service
- Dining customer service
- Serving expertise
- Upselling techniques
- Laundry operations
- Cash handling
- Housekeeping skills
- Housekeeping and laundry
Timeline
Office Manager
Mango Family Cleaners
02.2019 - 01.2023
Waitress
Sonnys Real Pit BBQ
10.2015 - 06.2017
Sever
Edwinola, The
02.2008 - 03.2013
GED -
Wesley Chapel High School