ADORA KNOLL
Scottsdale,AZ
Summary
I am a quick learner and highly driven to continue my path of growing my knowledge for the field of business management. An effective communicator and listener with extensive experience in client facing relations and management.
Overview
9
9
years of professional experience
Work History
Research Manager
Guidepoint
Phoenix , Arizona
01.2024 - Current
- Developed and maintained relationships with clients, providing customer service and support to ensure client satisfaction.
- Developed search strategies to quickly identify relevant sources of information.
- Utilized internal tools and CRM database
Consulting Associate
Guidepoint
Phoenix , Arizona
01.2023 - 01.2024
- Collaborated with cross-functional teams to develop effective solutions for clients' needs.
- Cultivated relationships with industry professionals to create a talent pipeline of qualified candidates.
- Sourced passive candidates through direct outreach via LinkedIn Recruiter or other methods.
Barista
Starbucks
Redmond , WA
08.2021 - 12.2022
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Operated cash register, collected payments and provided accurate change.
- Supported highest standards of conduct and service to support company reputation.
Sales Associate
Nordstrom
Scottsdale , AZ
11.2021 - 02.2022
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Learned basics of demographics and what target audience is needing to be reached to achieves highest sales performance with low return on product rate.
Physical Therapist Aid
Atlas Physical Therapy & Industrial Rehabilitation
Everett , WA
01.2015 - 07.2021
- Managed front office to include scheduling appointments for clients and organizing patient records.
- Keep the treatment rooms clean and did laundry after the day was over or throughout the day to ensure therapist always had clean equipment accessible.
- Walked patients through their personal exercise routines, including communicating with interpreters for Spanish speaking clients.
Education
Bachelor of Arts - Organizational Leadership
Arizona State University
Tempe, AZ12.2022
Associate of Applied Science -
Cascadia Community College
Bothell, WA05.2021
Skills
- Strong communication skills both verbally and written
- Manage high stress situations that require multitasking
- CRM Database
- Extremely collaborative and excels at bringing others along
- Critical thinker and assessing optimal ways of working
- Organization and Time Management
- Team Management
Affiliations
Timeline
Research Manager
Guidepoint
01.2024 - Current
Consulting Associate
Guidepoint
01.2023 - 01.2024
Sales Associate
Nordstrom
11.2021 - 02.2022
Barista
Starbucks
08.2021 - 12.2022
Physical Therapist Aid
Atlas Physical Therapy & Industrial Rehabilitation
01.2015 - 07.2021
Bachelor of Arts - Organizational Leadership
Arizona State University
Associate of Applied Science -
Cascadia Community College
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