Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Adora Oatman

Craig,AK

Summary

Dedicated healthcare professional well-versed in communication and team building. Knowledgeable in several areas of Healthcare and Customer Service. Ready to bring 20 years of relevant work experience to the team.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Lab Technician

PeaceHealth Medical Group
09.2019 - 06.2023
  • Maintained safe and organized lab to meet Moderate Complexity Standards
  • Phlebotomy performed in urgent and routine environments
  • Provider assistance with rooming patients/Procedures/Urgent and emergent situations
  • PAR assistance including scheduling, checking patients in, verifying insurance, Medicaid Travel

911 Dispatcher

City Of Thorne Bay
02.2018 - 05.2020
  • Followed established protocols for professional handling of emergency situations.
  • Assessed emergency requests and made quick judgment calls to determine appropriate action.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Relayed latest information to first responders via electronic means, telephone calls, and radio responses.

EMT

Falk Norther California
12.2014 - 11.2017
  • Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to provide the best possible care.
  • Conducted equipment and vehicle checks to maintain continuous and safe operation.
  • Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
  • Evaluated patient histories to assess and prioritize levels of care.

Private Caregiver

Martinez Family
03.2011 - 12.2014
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Assisted patients with self-administered medications.
  • Monitored progress and documented patient health status changes to keep care team updated.

Physical Therapy Aide

Hand Center Of Kentfield
06.2008 - 02.2011
  • Assisted front desk by answering phones, scheduling appointments, filing documents and processing payments.
  • Enforced safety procedures with all patients.
  • Maintained supply inventory by placing orders when supplies ran low.
  • Assisted Providers with modalities and other patient care needs

Retail Assistant Manager

Sunglasses Hut
03.2004 - 02.2008
  • Exhibited excellent interpersonal skills during interaction with employees and customers.
  • Trained and developed new employees for ease of transition into team.
  • Handled customer service by dealing with complaints, organizing stock and answering customer questions.
  • Acted as in-store sales leader and maintained strong presence on floor to build relationships with customers, support and develop team and increase revenue.

Education

Associate of Applied Science - Pre-Nursing

University of Alaska Southeast
Juneau, AK
01.2025

EMT Certificate - Emergency Medical Technology

Santa Rosa Junior College
Santa Rosa, CA
12.2014

Skills

  • Electronic Health Records Systems- Epic
  • Team Leadership
  • Training and Development
  • Multi-Line Telephone Systems
  • Direct Patient Care
  • Payment Collection and Processing

Certification

  • EMT - Certified Emergency Medical Technician- 2014-2018
  • BLS for Healthcare providers- Current

Timeline

Lab Technician

PeaceHealth Medical Group
09.2019 - 06.2023

911 Dispatcher

City Of Thorne Bay
02.2018 - 05.2020

EMT

Falk Norther California
12.2014 - 11.2017

Private Caregiver

Martinez Family
03.2011 - 12.2014

Physical Therapy Aide

Hand Center Of Kentfield
06.2008 - 02.2011

Retail Assistant Manager

Sunglasses Hut
03.2004 - 02.2008

Associate of Applied Science - Pre-Nursing

University of Alaska Southeast

EMT Certificate - Emergency Medical Technology

Santa Rosa Junior College

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Adora Oatman