Committed and Dependable NCM Production Associate with a track record of optimizing manufacturing processes and ensuring high-quality output, through hard work, root cause analysis with attention to detail and proactive attitude.
Overview
19
19
years of professional experience
Work History
NCM Production Associate (Energy)
Tesla
09.2024 - Current
Responsible for identifying, reworking, and dispositioning non-conforming materials within Tesla's manufacturing process
Inspected final products to assess compliance with quality standards and established tolerances.
Improved product quality with thorough inspections, identifying and addressing potential issues before shipment.
Safely operated hand and power tools to complete repetitive tasks.
Followed safety procedures and guidelines to maintain safe working environments.
Resolved issues quickly to maintain productivity goals.
Made sure that products were produced on time and are of good quality.
Factory Production Associate (Drive Unit)
Tesla
Sparks, NV
02.2020 - 09.2024
Assembled Stator parts and components according to instruction manuals
Appointed as Point of contact when Team Lead was not available.
Inspected parts and machines to maintain quality and efficiency.
Maintained organized work area by cleaning and removing hazards
Adhered to safety rules and regulations to help eliminate work place injuries and hazards.
Worked with production leads and supervisors on how to better increase production results and help reach daily production goals
Barista Cashier
Wyndham Grand Desert
Las Vegas, NV
01.2019 - Current
Prepared more than 100
Memorized official and off-menu preparations to serve all customer beverage desires.
Protected customers by regularly cleaning and sanitizing work areas and equipment.
Listened to customer desires and needs to recommend optimal products
Pool Server
Hilton Grand Vacations on Paradise (Convention Center)
Las Vegas, NV
07.2018 - 05.2019
Greeted guests in a pleasant and courteous manner.
Promptly and consistently reset tables with spotless service ware.
Immediately resolved complaints from guests by listening to issues and notifying restaurant manager.
Prepared dining and serving areas by setting up tables and counters.
In House Marketing Rep
Hilton Grand Vacations
Las Vegas, Nevada
07.2016 - 07.2018
A Marketing Representative with Hilton Grand Vacations is responsible
for the promotion of booking eligible vacation ownership presentations,
previews and the sale of mini-vacation packages to on-site guests and
visitors. Fielded an average of 50 customer service calls per day. Informed customers about sales and promotions in a friendly and engaging manner.
Marketing Greeter
Hilton Grand Vacations
Las Vegas, nevada
12.2015 - 07.2016
A Marketing Greeter with Hilton Grand Vacations is responsible for
greeting and directing guests and owners to Marketing locations as well
as providing guest information.Greeted Hotel Guests promptly and responded to questions with knowledgeable service.
Barista
Hilton Grand Vacations
Las Vegas, Nevada
06.2013 - 12.2015
Managed morning rush of over 100 customers daily with efficient, levelheaded customer service. Adhered to recipe and presentation standards for specialty coffee drinks. Greeted guests with a pleasant smile and superior customer service. Greeted and connected with every customer, recommending drinks and pastries.
Insurance Representative
PFS
Las Vegas, Nevada
12.2010 - 06.2012
Insurance sales agents help insurance companies generate new business by
contacting potential customers and selling one or more types of
insurance. Insurance sales agents explain various insurance policies and
help clients choose plans that suit them.
Food & Beverage Server
Station Casino
Henderson, nevada
09.2006 - 06.2007
Delivered quality food and beverage service to guests in a responsible manner. Delivered food and beverage orders within established timeframes Maintained full knowledge of all menu items, contents and preparation methods.
Education
Associate of Arts - Healthcare
College of Southern Nevada
Las Vegas, NV
Skills
Superb interpersonal
Organizational Skills
Quality Assurance
Troubleshooting
Preventative maintenance
Statistical process control
Verbal and written communication
Task prioritization
Equipment troubleshooting
Process improvement
Production support
Hand tools expertise
Accomplishments
Recognized by peers and management for going above and beyond normal job functions. Recognized for outstanding customer service.
Timeline
NCM Production Associate (Energy)
Tesla
09.2024 - Current
Factory Production Associate (Drive Unit)
Tesla
02.2020 - 09.2024
Barista Cashier
Wyndham Grand Desert
01.2019 - Current
Pool Server
Hilton Grand Vacations on Paradise (Convention Center)