Adreana Campbell
Westland,MI
Summary
Dependable Hospitality Professional experienced in supervising restaurant operations and enhancing customer service. Achieved operational efficiency through effective team coordination and meticulous attention to detail in maintaining organized environments. Contributed to fast-paced sales and service environments by preparing and displaying products while building strong relationships with customers.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Budtender/Receptionist
Green Genie Cannabis Co
Detroit, MI
09.2026 - Current
- Verified customer identification and age compliance at Green Genie Cannabis Co registers.
- Welcomed customers warmly upon entry to enhance their shopping experience. and promoted various cannabis products.
- Guided Green Genie Cannabis Co customers through cannabis strains, edibles, and concentrates.
- Recommended products based on effects, potency, and customer preferences.
- Assisted customers in selecting the best products for their needs.
- Educated customers on safe use, dosage, and product storage.
- Discussed strains, qualities and effects of marijuana for medicinal and recreational needs.
- Provided excellent customer service by answering questions regarding product usage and benefits.
- Promoted customer-first culture through effective communication and in-depth product knowledge.
- Maintained organized product displays and shelf arrangement to enhance customer accessibility and shopping experience.
- Executed daily opening and closing duties, ensuring store readiness and cleanliness.
- Weighed and prepared products in order to accurately package and label items for sale.
- Created positive and healthy customer interactions to align with company core values.
- Complied with federal, state, and local laws regarding the sale of marijuana products.
- Ensured store cleanliness by wiping down surfaces and restocking supplies regularly.
- Advised customers on various products such as effects, flavors, potency levels, and prices.
Key Supervisor
Bob Evans Restaurants
Canton, MI
09.2024 - 07.2026
- Opened the restaurant by counting drawers and safe, completing all morning manager paperwork to ensure accurate financial records
- Supervised retail store opening and closing procedures.
- Trained associates on store policies and service standards.
- Monitored cash drawers and secure daily deposits.
- Inspected store for safety, cleanliness, and loss prevention.
- Maintained a safe and secure environment within the store.
- Assisted customers with sales floor questions and concerns.
- Stocked supplies for morning shift, ensuring readiness for operations. to prepare for the morning shift, supporting efficient service delivery
Hostess/Cashier
Bob Evans Restaurants
Canton, MI
07.2021 - 07.2026
- Greeted and seated guests, balancing table assignments to prevent overwhelming servers and enhance guest experience
- Bussed tables to ensure a tidy and inviting atmosphere for guests
- Handled and bagged all carry out orders, ensuring accuracy and timely service
- Answered the phone promptly to assist guests and manage reservations
- Answered phone promptly to assist guests and manage reservations efficiently
- Bussed tables to ensure clean and welcoming dining environment for guests
- Operated register to process guest payments accurately and enhance customer experience
Education
High school diploma -
K12 Highpoint Virtual Academy of Michigan
Westland, MISkills
- Cannabis knowledge
- Cannabis strain identification
- Cannabis Consumption Education
- THC & CBD products
- Cash Handling
- Cash register operations
- Cashiering
- Payment card processing
- Retail sales
- Upselling
- Cross-selling
- Complaint resolution
- Customer Engagement
- Customer service
- Customer communication
- Inquiry handling
- Product information
- Greeting customers
- Guest Services
- Stocking
- Merchandising display arrangement
- Retail price checking
- Store opening procedures
- Payment reconciliation
- Weighing products
- Product labeling
- Product Preparation Techniques
- Product Handling Procedures
- Telephone communication
- POS systems
- Management
- Employee training
- Communication techniques
- Attention to detail
- Problem solving
- Team collaboration
- Patience and empathy
- Culinary Product Knowledge
- Computer operation
- Product Preparation Techniques
- Product Handling Procedures
- Cannabis Consumption Education
- THC & CBD products
- Cannabis discussion
- Weighing products
- Cannabis strain identification
Personal Information
Driving License: Driver's License
Certification
Driver's License
Timeline
Budtender/Receptionist
Green Genie Cannabis Co
09.2026 - Current
Key Supervisor
Bob Evans Restaurants
09.2024 - 07.2026
Hostess/Cashier
Bob Evans Restaurants
07.2021 - 07.2026
High school diploma -
K12 Highpoint Virtual Academy of Michigan