Adreena Perez
Cameron Park,CA
Summary
Enthusiastic promoting positive impressions and a reliable individual who takes pride in providing excellent customer service and creating memorable experiences for guests. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Exhibits great manners, properly addresses scheduling issues, and quickly able to assess wants and needs of guests . Consistently exceeds business expectations and customer satisfaction.
Overview
2
2
years of professional experience
Work History
Restraunt Server
Nick Dedier
Cameron Park
04.2022 - Current
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Cultivated warm relationships with regular customers.
Restraunt Server
Nick Dedier
El Dorado Hils
09.2022 - 01.2024
- Utilized expert knowledge of dietary restrictions and allergens to assist patrons in making informed menu selections tailored to individual preferences or limitations.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Education
No Degree - Esthetics
Paul Mitchell The School Sacramento
Sacramento, CA02.2024
High School Diploma -
Ponderosa High School
Shingle Springs 05.2022
Skills
- Sales and Marketing
- Interpersonal Customer service
- Customer service orientation
- Client consultations
- Skin care product knowledge
- Time management
- Adaptable and Flexible
Timeline
Restraunt Server
Nick Dedier
09.2022 - 01.2024
Restraunt Server
Nick Dedier
04.2022 - Current
No Degree - Esthetics
Paul Mitchell The School Sacramento
High School Diploma -
Ponderosa High School