Gracie Sturdivant

• Delivered exceptional customer service, ensuring positive dining experiences for all guests.
• Managed table assignments and coordinated with kitchen staff to optimize order flow.
• Trained new servers on menu items, restaurant protocols, and customer engagement techniques.
• Upsold menu specials and beverage pairings, enhancing overall sales performance.
• Resolved customer complaints swiftly, maintaining high satisfaction levels and repeat patronage.
• Monitored dining area to ensure cleanliness and adherence to health standards throughout shifts.
• Assisted in inventory management by tracking stock levels and reporting discrepancies to management.
• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.

Ensuring a fast and speedy checkout, putting smiles on customers faces, and creating a happy and healthy work environment. Bagging/ Scanning/ Shopping/ and Packaging order and distributing them to customers. Grabbing carts and cleaning the store. Unloading/ loading/ stocking/ and blocking. Cutting fruit and vegetables, packaging them, and ensuring they are in date. Watching over checkout section to ensure everything is going well and helping others out.

• Processed customer transactions accurately and efficiently using point-of-sale systems.
• Maintained cash register balance through diligent cash handling and reconciliation procedures.
• Provided exceptional customer service, addressing inquiries and resolving issues promptly.